Tire Discounters 6704 Nolensville Pike, Brentwood, TN 37027

"They had the tire I needed, were kind, knowledgeable, and got my car in and out quickly. This is my go-to place! All of the Techs are wonderful! Update: nail in my tire one week after installation. They don’t offer me road hazard warranty and refused to fix or replace my $300 tire that I haven’t even had one full week. Buyer beware and buy the warranty that they won’t offer you. 2nd update: They made it right."

"Do not waste your time trying to give this location your business. Use a different TD or better yet, just use the Discount Tire up the road. The only reason Im giving them two stars is because the tires they put on are in balance, because even the alignment wasnt done very well after looking back over the sheet. First, you have to put in a request for an appointment online, after doing that with a specific tire/size, they finally got back to me after two weeks. The tech assured me they would have the correct tires in stock but being safe I called a day before my appointment and no one ever scheduled the tires to be delivered and I would have to wait another week. I dropped off the car, picked it up, the manager was nice enough to wait a few minutes after close to cash me out for my $1200 purchase, but then I went to check out their work and the tech used grease all around the bead of the tire and it leaked all over my new set. So I reached out to corporate, the regional manager apologized for the trouble and assured there would be a $100 credit on my account as a show of good faith for my next visit. A couple months later one of the tires goes flat and I drop off the wheel at the store for a new tire of the same type and the associate assures me he sees my $100 credit. But then when a friend goes to pick up the tire the manager Brandon has no idea about it and tells them they will have to go to corporate for a refund. So now here I am. Dont bother giving this store your business, there are plenty of other tire shops in the area. Hopefully a different company takes over the building with a more dependable staff. Its one thing if it's a $10 sandwich, but to drop the ball so hard on a $1000+ purchase shows minimal regard for their customers. Bonus: when my friend was waiting for their tires, they overheard another gentleman who was frustrated after he ordered a set of tires two weeks before and was assured they would have the tires in house and none of the TD associates had scheduled for the order. Update: the regional manager called back and apologized that the gift card wasnt there and mentioned that it was my fault for not reaching out to him so he couldnt make sure others were in the loop."

"Called a day in advance and made an appointment for a tire repair. Arrived on time and waited 2 hours for them to even pull car into garage to begin. After 2.5 hours total, was told I was “all set” and tire had been patched. Great! 3 days later tire is flat. Why? They never removed the screw in the first place! Would love to know what they patched the first time. Would recommend going elsewhere. Update: 2/7/24 - Not surprising - received the same automated reply from the owner. Took the vehicle back. Manager did not care at all. Waited yet another 2 hours. Complete disrespect of customer’s time. Again, would find a different place. The manager’s beanie and sweatpants should’ve been a hint."

"I took my car for just an oil change and the following 3 nights after they worked on my car there was a strong smell of burning oil inside the car and I have had a strong headache ever since . I ended up checking the car and found that the motor and hood were filthy with oil. This happened because the person who worked on it forgot to put the oil cap. I can deal with that humans make mistakes. When I went back to the shop I asked the manager to speak with him outside and I showed him the car. He offered to wash the motor but I would have had to leave my car there but since that is my work car, I was unable to do so. He brought somebody out to clean it with rags. He didn't say anything else or apologize on behalf of his staff or for the bad service. I've been taking my cars to this place for years but over the last year it seems as if the quality of service has gone down. It seems like the manager doesn't care about his costumers. I will definitely not be using their services again."

"I called for availability to purchase and install 4 new tires today 10-26-23. The service person said come on in he would take care of me no problem. I just got to say that Brandon was so kind, explained everything about the tires I chose, I received a front end alignment and also got my car back at the time he told me that it would be ready. I will return and appreciate the great service I received today."