Collierville Import Center

"HORRIBLE❗️❗️❗️If I could give zero stars I would. After paying $3,000+ when I got my car back it was in worse shape than when I brought it in.Warning lights that never came on before letting them work on my car constantly flashing and making a beeping sound. They clearly had no clue of what they were doing. I replaced everything they told me that needed to be replaced only to get my car back with the same problem and more problems (warning lights & still leaking from the same place)They tried convincing me that the problem was different from what they already worked on which was a total LIE. They wanted an additional $1100 to continue screwing up my car. DO NOT TAKE YOUR VEHICLE TO THIS PLACE❗️❗️❗️"

"I don't normally write negative reviews but I have to let people know about this one. I took my truck to Collierville Imports a couple years ago as it was having cam phaser and timing issues. I got it back a week and $3500 later. It ran great. I should never need cam phasers again. Well 40k miles later it presented the same problem. I took it back to Collierville Imports and after sitting on their lot for two weeks they told me I needed the same things changed again but they highly recommended a new engine since mine had over 200k miles on it. I didn't do any of that but took it to an actual engine repair shop to have a second opinion. Oh, by the way, they charged me $126 to tell me this with no codes or explanations written on the repair ticket other than, "replace engine". Well, the engine shop told me sure enough, I needed a timing chain, cam phasers and guides. It seems the cam phasers were installed incorrectly. There is a left and right bank (Bank 1 and Bank 2). They crossed them which caused the phasers to fail. Well, good thing that came out of this is I do not need a new engine or a new vehicle. I found a reputable engine repair facility that I can trust. And finally, I can share my experience with the world. This is a great place for small jobs, but I wouldn't trust them with anything internal in my vehicle."

"All personnel that I came in contact were professional, courteous and helpful. Diagnosis and correction of engine issue was done quickly. I thank you are for taking good care of me and my vehicle."

"Did my hybrid battery in October took a week and I just got my motor done took a month due to being bagged up with cars. they always do such a great job and very very nice people. The prices are affordable"

"I took my daughter's high mileage 2003 Toyota Corolla in because the air conditioner stopped cooling. They checked it out completely and found a bad relay. Approximately $90 out the door! A less than reputable repair facility could have easily charged more for unnecessary repairs. These people did a great job at the repair and being honest!!!"