Caliber Collision

"Great customer service, and I love the mobile text updates letting me know what’s being done to my vehicle and when it’ll be done. It was actually scheduled to be done on 02-23-2024, but the fast experts at this location got it done by 02-20-2024. With warranty..I love this place. Make sure you stop by and see Patrick and Donna"

"They did not honor my insurance quote. They did not guide me to another body shop. They discouraged me from doing an estimate. This company took over Abra Body, that helped me in the past. I would have liked better customer service."

"Excellent work and great customer service. Patrick kept me well informed at every step of the process. I would absolutely use them again for any future repairs."

"The quality of work seems to be OK. I cannot perform a thorough inspection now because of broken leg and confined to a wheel chair. The only complaint I have is the length of time it took to complete the repairs. Overall I am pleased with how the truck looks. Caliber was nice enough to deliver it to my home after completion for which I am grateful. I am unable to drive at this time because of my broken leg."

"GO SOMEWHERE ELSE. Their work is not solid and warranty means nothing. 1. "Corrected" my air bag sensor. This put 3 additional weeks on my repair. My calibration is still wrong. A full gym bag with combat boots doesn't trigger the airbag light to come on. However, I was told it works. (The light signifies passenger airbag is off when child is in seat. So if something in the seat up to approx 65lbs, the light should be on.) I was told it's fine. 2. Second time I came back, (About a week later), I was driving and a screw with washer hit my foot. The manager took 3 minutes with his cellphone flashlight and told me he couldn't find a hole. It's not important and it was probably extra. The third and final time I brought my car back was for a dropped splash panel. My car goes in a garage and normally I can't see under it. When I looked under the car, I noticed multiple fasteners missing. It looked like the cover was tacked in random places. I was told I must have hit something and caused the damage. Minor things could cause them to pop off; that i wouldn't even know i caused the damage. I asked could someone please do a once over. I've had several issues that don't make sense. They didn't even offer to tack up the panel so i could drive away safely. I went to get push fasteners and found panels aren't even attached to the frame or each other. They're shoved together like someone was having issues and said "f it; no one's gonna look." All these panels were messed with to do correct the body work. I would've rather had the cosmetic damage than all the issues i've incurred from their "repairs." GO SOMEWHERE ELSE. Dont fall for the warranty speech upon pick up. Ask for eveything that was touched and taken off. Inspect it yourself. I was treated like a problem, brushed off, and told there's no way that could've been missed in the six weeks of repair. Their warranty is a lie and also doesn't cover rental cars."