Arby's 608 East Emory Road, Powell, TN 37849

"The food was great. I love a deal! Everything was hot and tasty! But instead of employees hanging out joking, they should check the seating areas more often to make sure everything's clean and sanitary for other customers."

"The night crew almost always gets things wrong, that's why I try to double check my stuff, but last night (12/08/2023) I didn't. I got charged for a jalapeño bite 8 pc and got a 5. Also the guy in front of us went inside, maybe they also got his order wrong too? IDK. I think since it has happened more than once maybe there is something going on. Owner should probably look into it. I'll keep the receipt just in case, to whomever it may concern, I don't want to put anybody on blast on here. I really hope that they are just tired, and not paying attention. *Update: I should have left the info on here after all, because I no longer have the receipt. :/ I appreciate the business for reaching out, I hope it was just a mistake on their part. Thank you for your time."

"I wish I could give this restaurant a negative 1000 stars because that's what it would be. The last two times that we have gone there, the food has been terrible. The last time it went in the trash. I wish I could post the photos I have because everyone should see what they will get it an employee is mad that you showed up right before they close. I called to see what time they closed and the guy said I had 15 minutes to get there and I told them would be there in 3 minutes and got hung up on so I'm sure they knew I was the one that had called. I don't know what it is that they put on my roast beef with cheddar but it wasn't roast beef or cheddar. Also when I gave the girl my card to pay for the food she never returned it so I had to call and speak to the same manager who hung up on me before and ask for my debit card to be returned. I emailed the customer complaints and still have not heard back and that was about 3 weeks ago. I wouldn't suggest going here to anybody."

"I called to find out what time they closed and the guy said I had 15mins to get there and because I live right down the road I told him I would be there in three minutes and he hung up on me. I ordered a beef and cheddar and a fry. I don't know what this was on my sandwich but it wasn't beef or cheddar. I believe it was done on purpose. When I gave the girl at the window My card to pay she didn't give it back so I had to call inside and speak to the same manager who hung up on me before and tell him I needed my debit card back. As you can see My fry had about 3 or 4 in the box. So I went to bed hungry that night. I tried to contact the customer complaints and they have not responded to my emails. I wouldn't suggest anybody go to this location. It's terrible."

"Excellent Arby's location! Delicious, hot, fresh food. Very friendly, efficient and professional staff associates! My Partner and I visit this location often when we travel in this area. We have dined here and had takeout several times since this location first opened. The experience is always pleasant. Consistent delicious food. Always served fresh and hot. The staff associates always friendly and attentive. My partner, a friend and I stopped for a takeout dinner on Christmas Eve. We all enjoyed the regular roast beef sandwich with curly fries. The roast beef was cooked to perfection and the curly fries crispy and hot. Unfortunately, the potato cakes, a favorite Arby's item for us, is no longer available. I do greatly miss the potato cakes!! Otherwise, excellent takeout experience! Great service! Delicious dinner! Immaculate restaurant. Very convenient location on Emory Road."