Walgreens

"So last night around 8:30 pm we arrive trying to get my 3 yr old his antibiotic before the pharmacy closes. I go inside the pharmacy and this young male is the only one I see. He asks me if I need any help and I tell him I have a prescription for my sons medicine he tells me the pharmacist isn’t in so the medicine might not be ready in time before they close. So I said ok whatever so we go home. I check my app and it says ready for pick up so I send my husband to pick it up. When I open the container to load up the syringe so I can give it to my son it was all powder. I’ve never had amoxicillin given to us to where it’s all powder. At that point I was already aggravated at the fact that we just didn’t get the service we were expecting. First time I use this location and this happens. And also why would the pharmacist wouldn’t be there if the pharmacy isnt closed yet? That’s sus. Yall please do better."

"Never have I ever been treated so kindly, professionally, and ever so graciously! Being sick is no fun, having insurance problems is no fun and waiting at the pharmacy is always dreaded! James and Tehyra (I’m so sorry if I spelled your name incorrectly) there was also another associate that called me and I would like to thank them too! Long story short- you have a great team at the pharmacy! I had all the issues and the line was unending. I felt bad on so many levels. This team took 100% great care of me and while standing in line I knew I wasn’t the only one they treated this way! What I thought was going to take hours was less than an hour. Thank you so much!!! I’m already feeling better!"

"I waited in line for an hour and 20 minutes only to be told my prescription wasn’t covered by my insurance and that I needed to come inside and purchase an over the counter product. I am pregnant and was starving and had to use the restroom but waited in line for my turn only to be treated with the utmost disrespect and lack of care from the woman whom spoke to me at the window. What happened to sending texts to your patients and informing them of insurance coverage and prescription filled status?! Waste of time. I watched so many people wait in line and be told to come back. The guy in front of me was upset too. This is the WORST Walgreens I have ever been to. I have never enjoyed Walgreens but now I’m absolutely done with them. You would think a company this large would be able to manage their employees and customer service better!"

"The drive through line is so long, it takes way too long to pick up medications. The pharmacy staff is very helpful and friendly. The pharmacy needs to change the pick up process for faster pick ups. I wait 30 minutes in the outside pick up line for medications no matter when I get here"