Pull-A-Part 5800 Rutledge Pike, Knoxville, TN 37924

"I always love coming here whenever I need anything. The prices are great and the service is the best part! I highly recommend getting Jenny to help you. She goes above and beyond for the customers that come in and she answered all of my questions without any hesitation. This place is great and I will for sure be back."

"I really was impressed with how well they have kept the grounds maintained and picked up. I would have given 5 stars but calling them to ask about my coat I left up there has resulted in at least a half an hour of hold time and never actually being able to talk to anyone. Just an automated call service meant to keep anyone from bothering them. Sucks to see all their hardwork be tarnished by such a very poor customer service reputation."

"All do it yourself. They’ll lead you in a certain direction, then it’s like a scavenger hunt. I didn’t find exactly what I was looking for, but I purchased what I thought might work. It didn’t. Had to bring it back. They gave me a partial refund, then store credit. I went out and looked again for the item and couldn’t find it, so I was out about $33 as they only gave me $16 back. They do offer free entry for military though. So have your ID or proof of military service. Otherwise it’s $2 just to get in the junkyard."

"Do not sign up for their warranty. We purchased a transmission from them and the lady up front seemed genuinely concerned that if the transmission didn’t work we need to sign up for the warranty to get our Money back. Well we never used the part since we got a better deal and decided to return the transmission only to find out she lied and they gave us “store credit” I don’t need store credit I need my $150 you promised me back if I purchased the warranty. (The part was $300!!) She never mentioned store credit and I have a witness to prove it. Good job taking more money from hard working people who are trying to repair a car that they can barely afford to repair as it is. I personally will never go back to these liars."

"People are very nice. Grounds are very clean and organized by rows. Make sure to bring every tool you will need because they don't loan or sale any tools. Not a bad idea to bring a battery powered saws all too. They also have a good selection of used tires mounted and not mounted."