Firestone Complete Auto Care
About the Business
Firestone Complete Auto Care is your one-stop shop for all of your car repair and maintenance needs in Knoxville, Tennessee. Located at 11215 Kingston Pike, our experienced technicians are dedicated to providing top-notch service to keep your vehicle running smoothly. From routine oil changes to complex engine repairs, we have the expertise to handle it all. Visit us today and experience the convenience and quality service that Firestone Complete Auto Care is known for.
Location & Phone number
11215 Kingston Pike, Knoxville, TN 37934, United States
Hours open
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
8:00 AM - 5:00 PM
Reviews
"Benjamin and his crew deliver kind and professional service every time. I trust them completely with my car care!"
"Peter P was so helpful. I do not know much about cars, but he walked me through what to do without making me feel dumb. I prefer this Firestone to others because of him. The tech, Jackson did a great job as well. I came in towards the end of the day and both were happy to help me."
"My car started making a strange noise after the most recent snow storm, so I took my SUV in to be evaluated. Jerry was able diagnose and help fix the problem. He worked with my husband and I to make sure we fixed it the most cost effective way as possible. My family has been a customer of this location for years and we highly recommend them. Thanks as always!"
"Horrible experience today got my car towed in got hit on the front left tire area during the snow. The Manager Benjamin calls me says i will need inner and outer tie rods and an alignment. Cool np next day i call they say buddy car wont start needs a battery replacement. I told them it does not just jump it and get it inside now he says it wont stay on lol. I go there and start it with a mini jumper battery and move the car around for his amusement. Got a receipt and told him I’ll be talking to corporate and my lawyers technician name was jake. Thank you guys for trying to rip me off had a great experience"
"I recently had my car serviced at Firestone, and I wanted to take a moment to highlight the exceptional service I received, especially from Peter, who assisted me both over the phone and at the front desk. Peter's professionalism and helpfulness were evident from our initial phone conversation. He patiently listened to my concerns, provided clear guidance, and scheduled my appointment with efficiency. When I arrived at the service center, Peter seamlessly transitioned from our phone discussion to in-person assistance, making the entire process incredibly smooth. Peter's welcoming demeanor and automotive expertise stood out. He took the time to explain the service details, keeping me informed every step of the way. Peter's dedication to ensuring customer satisfaction was evident, and his friendly approach made the entire experience pleasant."
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