NAPA Auto Parts 4819 Clinton Highway, Knoxville, TN 37912

"Pretty great service and selection for what I needed when it came to headlight bulbs. Prices were good too. Better than all the other auto parts stores."

"They really helped me with My parts here even when I had the wrong One's they traded them out for the right One's Good group of guys and Lady's!!!"

"Finally left without my purchase due to not enough help"

"This store has been good to me in the past. I honestly do most of my shopping online and pick up in store and they've always had the parts ready. Unfortunately today I was swapping out brake rotors I purchased a year ago because they already warped. The first trip there with the front rotors went well and they honored the warranty and let me upgrade the rotors. I tried to come back to warranty the rear rotors but the when I arrived at 6:50 pm the doors were already locked despite their website and front door stating they were open till 7:00 pm. I used to work retail. I remember being frustrated when customers came in right before close. But in my defense my exchange would have taken all of 3 minutes and it really screwed me over because I already had my car disassembled. I had to put it back together and will have to re-disassemble it another day to bring the parts back in to warranty them. At least change the sign on the door and the website if you want to close the store early."

"How come this location got all those reviews?!? Let me guess…they paid lmao They just put me on hold forever…worst place around here Guess my older bad reviews were paid/deleted…welcome to fake corporate merica"