Taco Bell 2057 Nashville Pike, Gallatin, TN 37066

"Been very patient with this place for dozens of deliveries, but I'm fed up. Learn to have someone working delivery or stop doing delivery. It doesn't get any more simple than that. I should not be waiting for 10 minutes for a burrito."

"they make the food really well, they just never get my order right. i’m always missing something. at first it was nothing that big but now it’s really getting in my nerves. the most expensive thing i’ve ordered is missing. it’s happening almost every time now and im a regular customer there. disappointing :/"

"0830 on a Friday morning, with 6 staff members, but closed? And you couldn’t put up a sign, or turn your lighted signs off? It’s always awesome to sit for 15 minutes in pouring rain at the drive through call box with no idea you are closed. Thanks!!!"

"Do not go this location. I ordered a hard taco. This is a hard shell that is now gone stale/soft. Better yet, I didn’t receive a WHOLE taco shell (see photo). This location is always a HUGE hit or miss…."

"I’m waiting in line the 8th car back with five cars behind me to pick up a scheduled order for 9:50 thru DoorDash! It is now 10:15 and I haven’t even made it to the ordering menu! What is the point of doing a scheduled pickup if I can’t pick it up and I’m waiting this late? I’ve already paid, no one will answer the store phone! Employees are walking out leaving with this line as long as it is! I get staffing issues and completely understand that part. But what is the point of allowing scheduled pickup times if there’s no other way to get my order than waiting in this long line that is not moving? You really need to get a better method for that aspect of the job or stop allowing pickups to be scheduled if this is gonna remain the process! Now my daughter will have to be in bed before I ever even get the food, much less be home. Just very frustrating and a waste of time. My food is sitting on a shelf waiting on pickup and was made 30 minutes ago. So it will be cold and no longer worth it. At least these people waiting are getting fresh food! Or at least I hope considering how long they are waiting! UPDATE! Pickup Was for 9:50, it’s 10:35 almost one hour and I just made it to the speaker menu!!! This is truly ridiculous! I would like to add its now 19:54. I made it to the window. There’s only 3 people working. I asked if my food could be made again and fresh due to the hour time difference! The gentleman was very helpful and I hope this review is a reflection on mgt not making sure the store is properly covered as they need and making sure moving forward the people that are closing are well equipped to do so with such a rush. Efficiency and organization need to be addressed to assist these employees. And a better routine to get online orders that are paid for and easier to get taken care of more quickly."