CDJR Parts 1705 South Church Street Suite Parts, Murfreesboro, TN 37130

"Took way too long for an oil change and recall on tailgate. Got there a little after 9 and they finished 3+ hours later. Their new construction is not as efficient as the old way. I drove through to the front of the line with no one in line. I waited to be greeted and 15 minutes later I went inside. Maybe I was supposed to have gone inside and I just didn’t know any better. Anyway, once inside I went to the first desk and was told “get one of the other guys to help you”. No one else was at the other 3 or 4 stations. Finally, another soul came through and asked if the first person had waited on me and I told them he said to get one of you other guys to help me. He took my keys and asked if I was waiting and with a yes, he ushered me to the waiting area. After 3 hours I went onto the floor where the young man was working hard on my truck. When pulled around, I had to ask for someone to check me out. After being checked out, I was sandwiched in and had to wait another 25 minutes to leave. I got away at 1:20. Like I said, new addition not as good as the old way. It is a replica of another competitor dealership and theirs lack fluency also."

"I waited 2 hours for a scheduled oil change. No one greeted me when I got there. I had to hunt down a service guy. I was not given an estimate when I got there. No one followed up with me while the oil change was going on. At the two hour mark, I had to ask where my jeep was because I had to get my children from school. Were it not for the free water and popcorn, this would've been a zero star review. The entire experience was miserable, and as a new customer they should've been welcoming to me. THEY WERE NOT. I have no intention of going back."

"My experience was exceptional. Upon arrival, I was warmly and promptly greeted by Gino. His customer service and assistance were above and beyond. Every person who assisted me was so kind, thorough, and professional. Because my need for repairs was sudden and unexpected, I was prepared to have to wait for an appointment; however, thanks to the kind and efficient staff, I was seen immediately. After the diagnostics were run and problem identified, the team was in constant contact-updating often on the status of my vehicle. The entire process from beginning to end was 10/10 and I will use Beaman for all my future Jeep needs."

"Great staff and dealership. This is the second Jeep I have purchased at this dealership. They always try to work with you to get the best deal. I would highly recommend this dealership."

"I can’t complain. They seemed pretty upfront with the price and the fees and extras. Not a lot of negotiation on a used car. The finance person, Ashley, was easy to work with and again no games. That’s what I like when buying a car!"