Wendy's 4924 Columbia Pike, Spring Hill, TN 37174

"No longer allowing mobile orders to be picked up at the drive through nearly entirely defeats the purpose. It used to be a fast easy process, now if you want your order you have to go inside."

"We had classic and spicy chicken sandwich and food was delicious. The chicken was tender, juicy and well cooked. The veggies used were fresh. Would like to try the other options as well."

"The classic chicken sandwich was excellent and made to my specifications. Melissa behind the counter was friendly and seemed happy to be there. The interior is typical of most Wendy's, however the faux fireplaces added a nice touch. I'll be back for sure."

"I honestly don’t know why some of the people around here give them 5 stars. Maybe it’s the night crew that’s the problem. They take their sweet time no matter the situation. Even with little to no customers, they can’t get tasks done in a timely manner. They simply don’t care, and truly don’t deserve to make an income at this job. It’s almost as if they take pleasure in screwing people over. Nobody is safe either because even DoorDashers, and the like, are punished by having to wait way too long. After working a 12 hour shift, I stopped by for a quick meal, and was asked by the employee if people like me even work anymore, like I wasn’t looking a mess in my work clothes and wreaking of hickory smoke. I try to be as nice as possible, but am always met with disrespect. That red-headed, pigtail rocking, freckle having girl better get her workers in line."

"Staff is extremely polite and always willing to help. Food was hot and super fast. The lobby and restrooms on the other hand are absolutely disgusting!!! Wendys needs to remedy this asap."