Duluth Trading Company 1725 Galleria Boulevard, Franklin, TN 37067

"The employees here are outstanding, they made a really boring experience quite enjoyable. My wife and I ended up at the store twice over the last week and the experience was the same both times, with different employees, good job management. Obviously it's Duluth, the quality of the clothing is great. We had to do an exchange from an online purchase, before we even got done looking at other items she had already gotten the correct size and completed the transaction. I had no clue, this is a beautiful, the time it saved! We will be back."

"I sadly didn't catch the name of the wonderful ladies who helped me out with NOT ONLY a return but also giving me great advice on what to maybe try on to see what I liked. I was on the mend from shingles looking to trade the unfitting tank top I bought online and usually my hair colors give way to employees treating me not so friendly but it was SO nice to be treated like a human with feelings and to be helped until I found the perfect shelf bra top for my needs. This was my first time here and I am a customer for life now! =) Thank you so much guys!"

"This review has nothing to do with the store but rather online ordering. I ordered a shirt and it took a week to receive only to find that the shirt received was the wrong color and size. According to the returns I would have paid $7.99 and there was no paper return slip. I called customer service and was reassured that they would send me a label to return and would expedite the new order more quickly since I was anticipating to wear for a special occasion. Four days later and the new order has still not shipped. I love Duluth products, however, this order has been a bummer."

"We’ve been to the original in MN and have ordered online for years. Happened to be in the area today and excited to catch the “almost everything 25% off” sale."

"Great selection of men's work wear and outdoor wear. A bit expensive but hopefully it'll last a long time. $165 for a rain jacket seems high to me. But, I am very frugal, so..... But, the young lady that helped me was very nice and that has tremendous value, hence the 5 stars."