Goodwill Retail Store

"I love to hit the Goodwills here, in Franklin and Murfreesboro, because I always find some gem to take home with me. I found a Montessori Art Table (at the Franklin Store) last time I came in for $15, once I got the half off ticket price of the day discount. We found a lot of other things, but I spent way too much time at checkout and pick up in the back. The employees were atrocious. The man running the register was rude, I had to repeatedly point out pricing errors, then when I went to pick up the table in the back, the men back there were complaining because I choose a rainy day to pick out furniture. The youngest gentleman I dealt with was the nicest, shocking! And he was the only one willing to make sure the furniture was all safely in the back of my truck. Since I only get to come up here from the rural area where I live a couple times a year, I can’t always control what the weather’s gonna be on the day I’m there. Not that it should matter. The Franklin Store’s #135 employees need an attitude change in the worst way."

"The excuse used to be you didn't have enough employees to have all your dressing rooms open. I have seen at least 15 people walking around and I have been waiting 15 minutes for a dressing room. Why are the other two still closed"

"I used to love this Goodwill....... great, friendly staff, and lots of great bargains. But lately, the prices are going through the roof!!!! Apparently, they have a guy who looks up everything on the web, and prices things way too high!!!! C'mon Goodwill!!!! Everything is so expensive nowadays already !!! And now you guys are jacking up your prices?? You would be just as well off buying new stuff! I'm boycotting this place until they lighten up on the prices!!"

"My 13 year old niece had a horrible experience this past Tuesday at this location. The cashier working that night should be reprimanded or fired. Not sure if she has mistreated other customers but it’s not right that she mistreat anyone and especially children. My daughter was visiting my sister and niece and they live close to this location."

"Visiting the area and stopped in, staff very unfriendly and our cashier was male and very rude. Two women employees walking around talking about signs that were hanging in window while the line to check out just got longer and longer. We did find a few nice items. I’m glad i don’t live in area to frequent this place often."