Dillard's,
1796 Galleria Blvd, Franklin, TN 37067, United States
About Us
Dillard's is a renowned department store located at 1796 Galleria Boulevard in Franklin, Tennessee. Offering a wide range of clothing, shoes, home goods, and accessories, Dillard's is a one-stop shop for all your shopping needs. With a reputation for quality products and excellent customer service, Dillard's is a popular destination for fashion-forward individuals looking for the latest trends and timeless classics. Visit Dillard's in Franklin for a shopping experience that is sure to exceed your expectations.
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Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
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Photos
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Reviews
"Customer Service at this location could do better. I arrived at the desk at 5:57 (per my iPhone) and yes that is pushing it, but don’t tell me you are closed and that you can’t help me when what I’m asking you to do would take maybe a minute…not to mention it is your job. I drove for an hour to pick up something that i bought…it is paid for and she can’t turn around walk the 10ft to get it for me? That could have been done before 6. Does customer service close earlier than the store? Maybe I’m wrong. Dear Dillards, please do better."
"Superb outlet for superb shopping.. Lots of brands available here.. Nice shopping experience.."
"My wife and I were at Dillards yesterday trying to buy a dress for her but The atmosphere felt like a long time with a lot of looks and people who work there following us. I have gone to more expensive clothing stores and they don't do that than when we decided to go to pay the cashier was rude like very racist and she told us oh this dress have a different price is more expensive so we couldn’t buy the dress and we didn’t feel comfortable to bad Dillard at cool springs!!!! My English is not really good but I’m trying my best"
"The store is very clean and has lots of nice options and variety. My dad and I went in to get my mom shoes and the staff was very kind in helping us find the perfect ones. She loved them!!"
"It was a nice experience. The staff was friendly and the store are clean. I bought for my sweet wife quite a few things like perfume and bags."
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