CenWood Appliance 1217 Ridgeway Road, Memphis, TN 38119

"Not a customer and apparently won't be. Hours of operation?? 8:00 to 4:30 Monday through Friday? I guess they only cater to extremely well off customers who don't have to actually hold down a normal job for a living."

"If I could give it no starts I would. I’ve been a general contractor for over 25 years and have purchased appliance all over the country. This is the worst store I have EVER done business with. No one takes accountability or responsibility for making a mistake. They made me feel like it was my fault for them sending the wrong stove Twice!"

"I purchase a refrigerator on May 27th. As of June 15th it still hasn’t been delivered. It’s apparently in the warehouse. I paid for the refrigerator on May 27 so Cenwood has had my money for 20 days. I just had to give them my credit for $150.00 charges I was told they couldn’t schedule the delivery without getting paid first. I need help….and a refrigerator. What an awful customer experience I’ve had so far. So disappointed."

"Purchased a fridge, ice maker, 2 dishwashers, a vent hood, a mini fridge, a microwave, washer and dryer and a dual range stove due to a house fire. The installer that installs Cenwood products unfortunately broke our range door last year, they tried to repair the door after fixing a defective UI unit without success. We were told that the issue would need to be addressed by the manufacturer. Since then we have had no resolution and it's been almost 7 months since the range was broken and Cenwood does not want to take responsibility. I would strongly recommend going elsewhere to purchase your 'high end appliances' because if they feel they can do this to me and my family they can and will do it to you."

"I had an old GE cooktop with coil burners and the burners were no longer fitting well. Had been holding off on getting a smooth cooktop because I had no experience with one. I decided to bite the bullet and get a new cooktop. I had researched online but decided to go in person to Cenwood, Memphis and see what was available. They had a GE model PP9830SJ2SS in their warehouse. It was delivered within a coupe of days and installed by Luke Wilson a couple of days after delivery. He did a great job installing and my salesperson, Sandy Cox, was very helpful in getting my transaction completed. The price of the cooktop was a little less than one I had seen online at Lowe’s. Very satisfied with Cenwood. I had used them a few years ago for a Sub Zero fridge at my previous residence. Will remember to check Cenwood-Memphis for any other appliance need that arises."