Circle K 5107 West Parmer Lane, Austin, TX 78729

"Car wash is broken but there is no sign. And the gas station worker won't give me a refund and top of that he is extremely rude. From the recent reviews it looks like its happened to others also. And they don't give a damn or put up a sign that the car wash is broken. Now I have to dispute with my credit card company."

"The car wash is not working today, I went inside for refund. The lady working there had a real bad attitude, refused to give me refund and asked me to come next Monday to talk to her manager. I asked why she cannot give refund, she said "I can't" . Called circle k 800 number and went straight to a voicemail, what a scam! I will never go there again. Update on Jun 19 2023 I went back to the store in the morning, a different clerk told me that their manager is no vocation and only the manager can process the refund. She explained that the pump does not know the car wash is broken, but at least they can put a sign to let customers know, right? Then the clerk said the circle k car wash can be used for any other circle k car wash. I give credits for her to get a solution. Then I drove 5 miles to another circle k station, the code does not work there. Very disappointed and will dispute with credit card company. Last update, my wife somehow managed to reach out to a customer relationship of circle k. He confirmed that car wash code cannot be shared among different locations and he generated one for us. Just saw another post, remind me the first clerk had bad attitude, whose name is Kurston. Who is the reason I gave 1 star review."

"For the love of God, do not ever use this gas station. It's down the street from where i live and I've given them a dozen chances and failed every. single. time! I will drive cross country for gas/ anything before i ever give them another dime."

"I try to avoid this gas station at all costs. came here today to avoid going out the way this morning and the attendant was inattentive and ignored me. just declaratives from the moment she noticed me standing at the register after a few minutes. This doesn’t work use the self checkout. Gas card doesn’t work in the self checkout…..better service across the street at HEB with no attendant."

"I really don't know why this branch is not closed and no one is doing anything about it. I don't want to tell stories now, but what is really clear is that customers are being robbed in this branch in a professional and brazen way. It is clear as day. When I read the stories of previous customers, I see that they all have a common experience of theft with a brazen tool and they all tell a common story that happened to me as well. The same repeated story of a broken device, no receipt, no manager now, I am the manager myself, cash Now I don't have any customers since the morning and finally go out of the shop... these are repeated stories and and tools that this branch is being used to steal from people's pockets."