CVS 6011 Kirby Drive, Houston, TX 77005

"It's a good CVS, but how does a convenience store next to a college campus not have any bike parking?"

"We went into the store at 7:15pm me and my friend were shopping for last minute makeup before a vacation. We soon notice that all of the staff is following us around the store. As black Americans we felt discriminated and disrespected. My friend then went up to the “district leader” and she denied that she was following us around the store. Mind you when we were looking for makeup she just happened to appear out of nowhere and had another employee following my friend to the bathroom! DO NOT COME TO THIS STORE UNLESS YOU WANT TO BE RACIALLY PROFILED. We live in 2024 NO ONE IS SHOPPING FOR MAKEUP AT CVS UNLESS THEY HAVE TO AND ITS LAST MINUTE!! Extremely unprofessional, very degrading. You guys need to re evaluate and re train your staff!"

"I attempted to return the proudcts that my daughter bought for me via uber eat as a gift. I have the receipt from CVS store and Uber eat receipt with me but the clerk told me they could only refund me at the discounted price, which is about over 30% reduction from the original cost my daughter paid. The exacerbate matters, they capped maxium refund at $50 even though my receipt shows total $84.45. I asked to speak to store manager and was told no maneger on site. This situation is frustrating and unreasonable. I intend to escalate the matter to CVS corporate for solution. If nessary, I will seek local media for help. It is disheartening to experience suck a lack of respect for customer from CVS."

"I am new to Houston and only here for a few months due a family hospitalization. I needed a CVS and after reading a few reviews picked this one. It was THE RIGHT CALL. The employees were friendly, the pharmacist was very helpful and went out of her way to fill my prescription quickly and to talk over some things I needed to know about them. It was a great experience!"

"Just left this store. It's 9:36pm and didn't expect much from employees, but the two ladies there are amazing. They greeted us as we entered the store, and showed us the way to the ice cream refrigerators (late night craving). I only grabbed one item, but she mentioned that they were on sale. She went to check herself and went to get the item from me once I said I wanted to take advantage of the sale. Very friendly, helpful, and an amazing first impression at this store. Loving my new neighborhood!"