CVS 5510 West Orem Drive, Houston, TX 77085

"The worst pharmacy in the universe Not worth naming the disadvantages of you wasting your time there. It is the worst of the worst"

"Went to pick up RX,waited about 5 mins behind a car. It had just turned 130 as we got to the wimdow, Which come to find out is their lunch. Would not have been a problem but the way we were talked to was absolutely rude. We did not know it was their lunch, all she had to do was say I'm sorry can you come back later we are closed now. But she just stated rudely we're closed for lunch and turned around. We were left speechless."

"This is the WORSE CVS EVERRRR! I’m changing all my prescription. It’s always 30min-1hr to pick up a prescription drive thru or inside. NO customer service skills. Everybody goes to lunch at the same time in the pharmacy. That’s means if you waited 30min and your next up, you have to wait another 30min for them to come back from lunch. That don’t deserve the one star."

"This is the worst pharmacy ever. The level of incompetency and lack of consideration for customer service is appalling. As someone who works in a customer service job, I can’t imagine shrugging my shoulders and telling people there’s nothing I can do just because I’m too lazy. It’s even worse when the job entails providing people’s necessary medication. Y’all deserve to be sued for the reckless neglect you display regarding serious issues. I’ve never been this incensed by a series of interactions with a business in my life. Do your job and get people their medications on time."

"I made two separate purchases to get cash back. The first purchase the cashier gave me my two twenty dollar bills with my receipt separate. The second transaction she gave me the cash wrapped up with the receipt. I was too trusting and did not check my cash on the second transaction. I later realized after going to pay my mechanic that she only gave me two $10 bills instead of two twenty dollar bills. I guess that’s why you wrapped the money in the receipt. I guess you can sleep well cheating people but I am going to report this. I am a long time customer of CVS. I don’t typically go to this location only went there due to it being close to my mechanic. If you don’t know that is stealing. The manager has the nerve to say the register wasn’t over drawn. Okay. Keep being deceitful."