Walgreens 5501 West Orem Drive, Houston, TX 77085

"Do not choose to substitute an item while purchasing online because they will give you whatever they want. I had to do a refund because I couldn't swap it out anymore with another similar item. I had clipped a coupon and lost it after doing the refund. Had to pay full price. By the way, the cashier had some kind of attitude. I will not be coming back here again. There is another Walgreens a few minutes away."

"i when to pick up my medicine and it was fast and easy so yup they are great lady behind counter was professional and polite"

"The customer service for the pharmacy is horrible the lady was beyond rude, normally I don’t write reviews but I work with patients daily and it’s horrible that when they are prescribed medication that’s the type customer service they have to deal with. If you don’t like your job simply find something that best fits your needs"

"I rarely visit this location when I'm in town. When I do it's to use the FedEx drop off services. In regards to those services, you have to wait for someone to come to the area. I don't expect anyone to be there standing and waiting (that would be ridiculous). I do expect someone to show up within three minutes once the alert has been sent. Other than that the prices are decent."

"On 4/22/2023 during the times of 9:55p.m.-10:15p.m where manager at the time of shift manager almost fought with a customer and just really put a bad name on this walgreens, this use to be my go to store but what was supposed to be a quick purchase turned into me breaking up and preventing a physical fight between a customer and manager. This is definitely not the field of business manager needs to be working in if she can’t handle customers like this better than what was handled. I literally was very shaken up(literally shaking) from the experience and left the store in shock, numbness, disappointment, and disbelief. Definitely need a better staff and better management."