CVS 8550 West Airport Boulevard, Houston, TX 77071

"Been a customer here for 5 years. I’ve always received a warm welcome from the staff( Heena, Bilquis. Atiya) at the pharmacy and Doug in the front."

"Heena Joshi the pharmacist at this location is one of the rudest, most disrespectful individuals I have ever had the displeasure of interacting with in the healthcare industry. I find it extremely disheartening that CVS has people like this representing their company. It seems that, because the pharmacy is in an area of town that is patronized by mainly low income minorities, she is under the impression that they can be yelled at, chastised, and hung up on at her discretion as if they are subhumans. They mislead me about ordering my medication on a Monday, only for me to call back Friday to find out it had never been ordered. No communication, no transparency, no urgency or accountability for dropping the ball on something I have now been out over a week due to their discrepancy. Instead, I am belittled and threatened by the pharmacist of all people who I should be able to trust and depend on. I am still in disbelief about how she spoke to me, & feel terrible for any of the older citizens she may speak to and mislead about their medications. CVS please teach ur pharmacist Heena to treat your patrons with decency & respect. Also, to take peoples medications seriously. Unethical, unprofessional treatment is not ok. If you experience discrimination or disrespect by her, please call the corporate office and report it. CVS should be made aware."

"When my husband picked up my prescription today, I noticed that the expiration date was 4/2023. I called the pharmacy to let them know and to get an updated prescription. The pharmacist told me that the expiration date had been extended until October and that I could google it! She went on to say that the expiration had been covered and I told her that it hadn’t been. That’s how I know it had expired. I’ve always had issues with this CVS and have extended much grace. This was enough! They are unprofessional and unfriendly!"

"Me and my daughter went to this CVS on 7-03-2023 around 1:30 or 2:30. They had no cashiers, there was this young lady with long dark hair. She was very rude and never smiled. She didn’t even know where the candy was. I hope CVS gets people who can at least fake a smile for work purposes not this wanna be little punk women who can’t even help with anything! Seems like this young lady today is going places with her sorry a$$ attitude! Maybe the strip pole at some club! I’m disappointed CVS! Hire helpful people !!!"

"I do not recommend this CVS to anyone their customer service and professionalism is the equivalence to those of a toddler. The pharmacy area was the final draw for me. I had to go over and beyond to show them what they should already know my medication was never filled properly even after a week wait. The pharmacist rude ***** response well transfer back to the store you came from."