Walgreens 11970 Spring Cypress Road, Tomball, TX 77377

"I had a good experi ence recently at this location. A worker named Armando helped me, he was attentive and helped me locate what I needed. The best service I've had at this location. If it wasn't for the pharmacy, this location would have higher reviews! Thanks!"

"I will never use the pharmacy at this Walgreen's again. Last month my doctor ordered a 30 day prescription of meds and the pharmacy put a hold on filling the prescription because they said they wanted to see if the doctor would approve a 90 day supply. Then this last week I had a prescription filled and was shorted 20 pills out of 30. The weekend pharmacist said that there was nothing they could do to rectify the situation."

"I sat on hold for 14 minutes for the pharmacy. Then, someone picked up and said, “please hold”. I sat on hold for another 6 minutes, and the call ended. I called the store back and asked for help and Martha said, “all I can do is transfer you” and didn’t wait for my response—even though she was in the same store only feet away from the pharmacy and could have checked for me. I sat on hold for another 6 minutes before the call said, “I’m sorry…we are currently experiencing difficulties. Please call back later.” 30 minutes of my life wasted, and I just have a quick question. And Martha couldn’t be bothered to go one step above her required duties to help a customer."

"Went to pick up scripts after surgery on Friday. Was told one was out of stock and not available until Monday. Could not suffer all weekend and risk post op complications so I called CVS down the street and they had it in stock. Called back to Walgreens to cancel their order and suddenly they could have my script filled in 15 minutes. What kind of games are they playing? Had I not made phone calls I could have risked complications and a secondary surgery due to their incompetence and inability to manage inventory. Not the first time they have been out of stock. I done with Walgreens, moving my business to CVS"

"Not sure what happened with this location- pharmacy in particular. They use to be so efficient and professional. Now, for about the past year or so, there is always a long wait, not enough help and everyone seems overwhelmed/overworked. Wish they’d do something about this"