Falcon Express 13345 Briar Forest Drive, Houston, TX 77077

"Very modern and clean store! Always fully stocked!"

"At the night shift the Indian cashier, he’s so rude and always has a bad attitude & zero customer service. The place clean yes. But the old guy at the night shouldn’t be working because of his behavior. And today was my last time visiting this place."

"The old guy that works after midnight in this store is rude, disrespectful and doesn’t know anything about customer service. Tried complaining to his manager but he claimed to be the manager. A long story lies behind my review so a follow up is greatly appreciated."

"well, it's unfortunate I have to come and update my review and down grade them to 2 stars from 5...I live next door so I come here often and have run into the same problem twice now with pricing and placement of their products. Then having to have the cashier walk out to show me I'm wrong, only to stand there dumb founded when he sees that I'm right, the prices are mismatched, misleading and mis-labeled, and they do not honor the price tag either ...then the cashier made it seem as if I'm the problem and told me "well you don't have to buy it then" in the rudest manner...it's not my fault that the store is horribly managed and the merchandise is mishandled, I just want honest service, and if the label says $2.39 it shouldn't ring up at the register $4.39 is all I'm saying, correct it!...I will be avoiding this store for a few month now...and calling the headquarters to make a complaint because this has not been corrected since the last time and the cashiers are just plain and simply rude about it."

"The employees at this store are very rude. It is almost like they hate African American women. Every time I come here it's always an issue with one of the employees. I literally have to go to another store which is almost a 1/2 mile due to the disrespect at this store. I tried writing BBB but of course they are not registered. There is a gentleman that work overnight, recently I went in the store to purchase wine for a friend after 12, not informed of the policy "no liquor after 12. Well this guy takes it upon himself to be an officer. He came yelling at me saying no no no, you can't buy that. Before I could ask a question he was snatching the bottle out my hand bruising my arm. I have to ask for a bag to put the items in that I purchase & also my receipt anytime I go here. One of the reps literally told me the next time I come there if I'm not buying more than 5 items I will need to purchase a bag!!!! If we all stop giving these middle eastern people our money maybe the wouldn't treat us like they do...... SAD SAD"