Walgreens

"I lost a receipt that I needed for my expense report the manager took 3 days and diligently searched for the receipt you can only imagine how many receipts they recieve each day anyway. He looked and looked and with the limited info he still took time to look. That's Amazing Customer Service! Another mediorce manager would of sent me on my way the first day I asked, not this manager thank you and please keep these standards I almost thought I was back in time. Give that whole store a raise not one employee was nasty to me. When they could of easily dismissed me. Again Thank You and if you do something for that store then rethink your reward program if don't hace one for your employees GET ONE! THEY ARE AWESOME!"

"If I could give ZERO stars I would!! Service (mainly pharmacy) has always been sub par and takes FOREVER!!! But ive lived n Katy near this pharmacy for 30 years and was a creature of habit, But today took the cake for me, im DONE!! Hisham the pharmacy manager was incredibly rude and tried to stereotype me. I draw the straw here and will be taking me and my family's business elsewhere and will be sure to spread the word to ALL of my friends and family!!!"

"This pharmacy needs to be shut down expeditiously and should remain ONLY a Walgreens store. The “drive thru pharmacy” is beyond ridiculous when it comes to efficiency and time management. Not to mention that the line is JUST AS BAD (IF NOT WORSE) if you park your vehicle and go inside like I’ve done many times. Everybody working in the pharmacy needs to be re-trained or replaced. It’s like this every single time I’ve been, but I’m not returning anymore."

"I feel like being a pharmacist is probably a thankless job. You get yelled at when the drug is not in stock. You get yelled at when it is not ready when the customer expects it. You get yelled when the customers insurance won't pay for or cover more of the cost of customer's drug. Oh and lets not forget about the thousands of prescriptions they have to get correct with 100% accuracy or it could negatively affect your or your loved ones health. Put all that stress into a VERY busy location as it can be a no win scenario for these hard workers. So with in mind, let me offer my review of this location. 1. Yes the drive through could you use better management. That is why I give it 4 stars instead of 5. And while I agree this needs attention, I have to laugh at peoples anger at it. I solved the problem by going inside. I was in and out. 2. While inside I saw the staff bending over backwards to take care of everyone. 3. On my last visit I had a wonderful gentleman go the extra mile for me and find a coupon from the eye drop manufacturer that brought my prescription cost from $125 to $25 (roughly). He didn't have to do that. He was slammed! It meant the world to me and during this time of the year where every penny matters, it was appreciated! 4. While all pharmacies are having trouble getting certain drugs in, I feel like this location works extra hard to meet the consumers needs the best they can. They are great about communication! I have two prescriptions that I need for my kids that are on national back order. And while this stresses me out, I have faith in the staff at this location that they will do all they can to fill it for us. "Do on to others as you would expect to be done on to you." And try to give a little grace to those people working hard on your behalf. Cheers!"

"Pharmacy drive thru taking forever to move. Almost stuck for an hour for 3 cars, called the store manager to raise my concern but he was very rude and defensive making it sound like it's my fault to not wait any longer instead of finding out what's going on in the pharmacy or check on their staff. Now I don't blame the pharmacy for not keeping the line moving as it's in every other locations as long as they got a rude manager to get their back and not worry about customers. Horrible experience at this location."