CVS 6320 Rufe Snow Drive, North Richland Hills, TX 76180

"Terribly understaffed, nobody at check out, had problems with self checkout and had to wait forever for someone to help. People behind us got tired of waiting, left the products behind and just left the store very upset, the only reason I didn't leave is cause I really needed the product urgently"

"I've had a very important medication of mine back ordered for over a week now. I'm transferring it back to Kroger, I never had this issue with them. I only moved this script to CVS to get 90 days. No one at this store or customer service will help. These important life or death prescriptions need to be overnighted but they're constantly being delayed every single day."

"This is the worst pharmacy we have ever used. The store is dirty. The pharmacy lies about medications being in stock and then when the prescription is sent they say it’s on back order. Their customer service is horrible. They act as if you should be grateful to be graced with their presence. I would rather try to get a colonoscopy at the DMV then use this store."

"I have a similar experience as other reviews I've seen. I had an insurance issue and had to use GoodRx for the first refill since I urgently needed the meds. After it was cleared up they refused to contact my insurance again to cover the meds, making me pay hundreds of dollars for my meds again. When I tried to explain, I was cut off and basically told to stop wasting their time. I switched to the Walmart up the road, they aren't particularly amazing but they also aren't a hassle to deal with and actually have medications ready when they say they do. Multiple times I ended up waiting 20+ minutes in the store on medicine they told me was ready to be picked up before I left my house."

"The visit was for a late night pharmacy. They were a little busy, but I was given good service. When checking out, the pharmacist helped by showing how I could save some money on a pricey prescription (teachers have lousy insurance), which was nice. The store was a little warm inside, but the rest of the store seemed neat and tidy."