Pet Supermarket 8850 North Tarrant Parkway, North Richland Hills, TX 76182

"Drove over an hour to get here because it says online that they are open unti 8pm. Finally get here at 7:10pm and there is a sign on the door that they are closing at 7pm as of February 25th. Update your damn hours online if you change them. Wasted over 2 hours of my time and gas."

"Called 2 locations asking for bunnies on Tuesday of last week (this one being one of them) they were both out. Which if fine both locations told me they would get some arrive Thursday same week. Called Thursday again to both locations and they both said they had some. Drove thirty minutes to north Richland hills location and tried to get one the manager on duty at the time said every time they get bunnies they have to wait 3 days quarantine before they sell them so I would have to go back Sunday and fill out adoption papers BUT first come first serve. Called the other location they sold me one same day and stated unless they are sick would be the only reason they wouldn’t sell but the manager didn’t say that if they were sick only said after they arrive they HAD to stay quarantine my question is why did she not tell me that on the phone if that was the case when I called to ask if they had any available and why didn’t she want to sell me one?. From the beginning the interaction was off Anyway, a little disappointed with the service felt a little pushed away. Thanks to the other location though awesome people. Love the bunny"

"This is by far my favorite pet store in the metroplex. While it’s not the biggest store, it always has a little bit of everything when it comes to pets and supplies. It also has 2 of the greatest employees, Veronica and Hannah, who are always so pleasant, helpful and knowledgeable. I take my kids at least every other week and spend 2 hours there while they hold and learn about all the different animals."

"The staff here was super helpful and helping me pick out stuff for the dog I was totally out of lost trying to figure out what to get and as it turns out the thing she gave me the dog loves and has not cheated up yet so absolutely wonderful staff thank yall"