CVS

"The pharmacy has the worse customer service ever had deal with if they don't like their job why not find one they do like instead being rude to everyone"

"The pharmacy staff is mostly interested in causing unnecessary stress. Regularly filling prescriptions without consent. Any request for explanation or complaints of the inaccuracy of prescriptions or bad service are immediately blamed on the customer. Complaints to CVS corporate are no longer helpful. Any complaint seems to be a waste of time & only results in more stress for customers. We have insurance that heavily penalizes us for using a different pharmacy & have tried other CVS locations and had similar problems. Looking forward to losing our current insurance so we can get away from CVS & lower the blood pressure!"

"It is terrible pharmacy their rude and act like we're invading their time by asking them questions. No matter how much you complain nothing gets changed. For a part of CVS that's we depend on I would recommend going to the one on western center bld they are oweso.e all the time"

"I don't care for the pharmacy at this location. It is so disorganized. I get calls telling me my prescriptions are ready to pick up when I still have plenty at home and don't need them refilled for a while. When I go in too pick them up. I have too wait a while because they ignore you until they have the time to deal with you. They could at least acknowledge you and let you know they will be with you shortly. They also need to pay attention to who is next in line and not take the person who just walked up in front of you as you stand waiting even longer now. Happens every time because we have too stand back to give privacy with the HIPPA laws. I know I need to find a better CVS to go to. God help me if they mix up the prescriptions."

"Came for a scheduled vaccine appt. I went to the drop off area because the pickup area had a line. I started to ask the woman standing behind the pickup counter where to stand for vaccine appts. She rudely cute me off and said “not right now ma’am I’m very busy” then went to yell at whoever was picking up at the window. I stood in the pick up line behind 4 other people only to eventually be told by the woman behind that counter to go back to the drop off line. I have been standing here just waiting. No assistance no acknowledgment. I hate CVS at this point. I just had to call corporate on their Meadowbrook location. Seems this one is no better. Whoever is over this region needs to be fired. Oh and I wasn’t able to get my vaccination because even tho the online system confirmed my appt and sent me a confirmation with the address I get to this store and I’m told the system cancelled the appt because I had an appt at Meadowbrook earlier today and they wouldn’t get paid for both appts. Why didn’t I make my Meadowbrook appt and have to call corporate? Because they were closed!! Not scheduled to be closed but someone decided just to not come to work today and open the pharmacy."