CVS 6431 McCart Avenue, Fort Worth, TX 76133

"I called to get my prescription transferred to a pharmacy closer to my house at 11:23 today. The girl on the phone immediately said I should call the other pharmacy instead of them… I inquired as to why *they* couldn’t do it themselves and she admitted that they could, but she just didn’t have the other store number at the top of her head. She then reluctantly tried to make the transfer which honestly took less than 5 minutes. I am sorry but this is your job, people. Everyone works somewhere where extra duties on top of your job description is expected, including picking up the phone and providing semi decent service. If I pushed my work onto other people all the time, nothing would ever get done. I hope my transfer went over because if not, I am going to have to waste more time trying to get my medication. The standards are in the garbage at this place."

"I hate that I even have to fill my scripts with this company. The staff is ridiculously rude and slow service. Every time I come here it’s a problem. Every single time!!! I was initially going to give them a 1 but they got it together quickly so I gave them a 3."

"I didn't know that you have to buy all your prescriptions and couldn't buy one. I did not have all the money to buy all of them and the workers told me that I could not get neither, if I didn't buy all. I had to tell them all of my business just for them to let me purcase my pain medication that was prescribed to me. This will not be the last time that y'all hear from me. This is too much and I'm in excruciating pain."

"This place does not answer the phone or when they do, you are put on hold until a dial tone is heard. I tried to get a prescription transferred to another pharmacy and was told they couldn’t transfer it at my request, it had to be requested by them! I contacted that pharmacy and was told they are continuing to try to reach them but get put on hold until disconnected!! Absolutely no way to run a business!! I would really rate them 0 stars!!!!"

"They are simply rude. They were rude again today. As a former pharmacy technician, this is truly “unacceptable “! For the sake I of clarity, I am referring to the pharmacy. Update: I called today to get them to send in a request for my elderly father and it’s like pulling teeth. When you call them, they are simple inept. You have to be direct with them, and they still can’t get it right. We are now searching for a more competent pharmacy. They actually deserve zero stars."