Walgreens

"This place is just awful. Unfortunately it's the closest pharmacy so I have stuck with it but today was it for me. The pharmacist they have is consistently rude, dismissive and uninterested in helping a customer/person under the medical care of a physician. My medical needs warrant having a good relationship with my pharmacist. She lacks all compassion, and makes people feel uncomfortable and unwelcome to ask questions. This isn't what a person should experience when confronting medical situations."

"They don't know what they are doing !!! Snippy lil girls at the drive thru "Tina". Every prescription has an issue!!! New pharmacist "Stacy" is stupid on the whole operation!!! They are incompetent!!! I'm taking my spouses and my prescriptions to their competitor. May the go out of business!!!"

"Depending on the pharmisist on duty half the time, they do not accept Good RX coupons for all medications. According to Walgreens policy, the on duty pharmisist may choose whether or not they honor 3rd party prescription discount coupons for certain medications. I disagree with this policy as it is enforced at will, depending on the pharmisist on duty at the time of pickup. These coupons really help those who are financially struggling or are waiting on certain medication authorizations from their doctor to their insurance providers. I also believe it's not fair to selectively choose which medications are excluded from this program. I understand these are very hard-working people whose goal is to look out for our health and safety. I just wish that there was a company-wide policy as opposed to leaving the decision in the hands of the on staff pharmisist that day. I admit I don't know how these decisions are made at the corporate or even individual store level, but I don't think denying a person (who may very well be in a tough financial situation) from using a valid coupon solely based on the type of medication they need is completely fair, and probably only saves Walgreens a very negligible amount of money. That being said, I still have a lot of respect for the pharmacy staff as a whole. They have a huge responsibility to keep the public healthy, safe, and educated, and they work tirelessly all day to make sure their patients/customers are serviced in a timely manner."

"The pharmacy employees are disrespectful. The Walgreens app does not provide a lot of information about orders being out of stock, so I called to see if there was an expected date a medication would be back in stock. The woman on the phone was extremely rude and made me sound dumb for asking. She then said no Walgreens in the area have them so I need to go to another pharmacy chain for the script. I moved all my prescriptions over to Meijer pharmacy down the road where they have some kindness for their customers."

"Went for a 10 am flu shot appt. Got there at 9:50. There were three ladies that finished up their paperwork, then I gave my info to the cashier/tech person. Received no paperwork or receipt. She told me to take a seat. Two seats for 4 people by the room. The 3 ladies were in and out. I waited and waited. About 10:20, they called a young man who came in after me. When I was called in about 1025, I told the girl I had been waiting, way before that guy got there. She said, "I do the immunizations as they are handed to me.". So apparently if 6 people come in after you and their paperwork is on top of yours, you will be called AFTER the 6. She gave me my flu shot and told me I was done. I had to asked for my paperwork. She said "You didn't get it?" Seriously? Why would I ask if I had it in hand? Then the paperwork had the time AFTER I got the shot... not the time I got there initially. Poor service, lack of empathy. If they can't figure out how to stack paperwork according to time, they may not do anything else in correct sequence either. Check your prescriptions for accuracy."