American Sale 8401 185th Street, Tinley Park, IL 60487

"Went to American Sale because i knew they should have lots of models actually on display and they do! Wanted a tub sooner rather than later i purchased on Wednesday and they committed to a delivery on Friday! So excited. They commit to price match! Came home and did exactly that! No company local or outside the area would come even close to the price i got! The day of delivery was a blizzard! Everything closed! These delivery people brought my hot tub and set it in place in a blizzard! downright treacherous! Within 1 day i also received a message from American Sale regarding a hot tub techician to be scheduled for an onsite inspection and tutorial of both my hot tub and maintenance water testing (they want your hot tub up and running in your home before they come). This Techician was unbelievably friendly! full of information! Tested the water made recommendations and answered every question. Was willing to stay and discuss no matter how long it took. Never ever made me feel that my time was limited or a question was dumb. I have a history of water monitoring in large capacity facilities! He is excellent at what he does and what he knows! All this at no cost to the customer! Followup on-site is part of your purchase! This tech came from an hour and a half away. I could never have expected a better experience ever with purchasing a hot tub! This company and the people they train and employ are all amazing. Even the salesman was super knowledable , informative and never pushy!"

"Shane and Joe have been so amazing during our purchase and usage process. Both are extraordinary in their understanding of the products as well as making the customers desires match the best product available. I couldn’t be more thankful for them as a part of our experience."

"Bought my first hot tub through American Sale recently and everything has gone smoothly so far. I was a bit anxious not ever owning a hot tub until their technician Joe came out to my house to teach me everything there is to know. He made it simple and has a ton of knowledge on pools and spas. Joe is the absolute best! 5/5 stars for sure."

"I’m so glad I bought my spa at American Sale. I bought from the Orland Park location and Don and Tom answered all my questions and were so helpful and no pressure. Extremely knowledgeable in aspects. The delivery communication was great. Delivery guys put the tub just where we wanted it. And then once the hot tub was set up they sent Joe by who was INCREDIBLY knowledgeable on hot tub care and pool care. He explained how the chemicals work, maintenance, operation etc. He even gave me tips on my pool! My wife and I absolutely LOVED this and it made us both feel more confident taking care of the spa. Top notch service all around. Sincerely."

"After 6-7 phone calls, 2emails to get help on s brand new pool heater. All I got was voicemail. Nothing angers a loyal, polite, understanding customer but to be blown off for almost 2 weeks. Until I involved Bree manager did things start getting done. Why do you push good customers to their brink, to become someone you don’t want to help! I told my sales person at Orland cancel my hot tub if I can’t get heater working. All I wanted was Customer Service! You need serious communication help in this area!"