Water Trends 7787 159th Street, Tinley Park, IL 60477

"Reasonable prices and great costumer service I love this place thank to the employees my pool water is not turning green this year"

"Steve at Water Trends on 159th has been a saving grace for us. He was able to get us a replacement part for our pool and a new liner that we were not able to get for the last 16 months. Hats off to Steve! (hopefully the installer keeps his date with us)"

"The store was a mess. Only employee sat behind register. Did not thank me at all for my purchase. Other locations like Merrillville Indiana are fantastic. This one in Tinley Park IL was horrible."

"If your planning on a pool purchase, DO NOT BUY at the Great ESCAPE. The pool quality is good, but the service is beyond bad. I purchased in the summer of 2018 and as of today 4/24/19 they have not made the promised repairs. I have over 30 phone calls, e/mails to the store and the installer. The Installer "Tom" from Aqua pool installs works for the Great escape. Tom is a habitual liar at best. He has not showed up on two occasions and has not responded. Jason, the store Manager has tried to help, but for unknown reasons, also has not had success. Yesterday Jason informed me that the Great Escape VP is now involved. My promise to the Great Escape is that I will next go to the BBB and television help stations to get what the Great Escape has promised. Consider getting a new installer. It would be in your best interest. Update 5/5/19 Our pool was repaired yesterday 5/4/19. My sincere thanks to the store Manager Jason for his support in getting this completed. Jayson even called me Sunday 5/5/19 to see if the repair went well. Thank You Jay for the service!! Rod C."

"Andy Peilet, Great guy. I want to tell you how pleased we are with our purchase and primarily with you.No doubt complaints are always easy to come by while praise is often scarce. You guided us into choosing the right product for our needs without high pressure or nonsense that made it a pleasure to shop with you. But it is easy when things go smooth, it's when a problem arises there can be a different story.Cracked hoses and incorrect pump issues were handled smoothly and without hassle, in short you made it right and that counts a lot with us. Despite an average at best installer TGE getshigh marks from us."