Valeteria Cleaners 6407 West North Avenue, Oak Park, IL 60302

"WORST SERVICE EVER!!!! They damaged my son’s hoodie that I paid over $1000 for and told me to take it back to the store! They WASHED it in a washer with cheap laundry detergent when it should have been dry cleaned! They told me AFTERWARDS that it cannot be dry cleaned. They DID NOT ask me if it was okay to wash it! I have a washer at home, if I wanted to damage and fade my clothes I would have done it at home! This hoodie was brand new, never washed or dry cleaned until I took it to them. My son wore it just once for 2 hours! Also, they still have it in their possession!"

"Asked to repair stitching for a coat on the shoulder where it opened. I wound up refixing what they "fixed" waste of money and time."

"They do a great job for shirts and dry cleaning. The staff is always friendly and helpful. If you need something cleaned quickly they can accommodate you also. The seamstress service is very good. I would recommend them all the time."

"Very bad customer service, when I went to pick up my comforter they had a very nasty attitude because I asked them If the stain that I had asked to treat had been removed. They clearly didn’t bother to clean the stain and it was just dirt, She said to leave it again and they will clean it but refused to look at the stain and yelled at me saying she wont mark it. THIS IS A EXPENSIVE CLEANERS AND THEY HAVE VERY BAD CUSTOMER SERVICE."

"This is a great dry cleaners. The ladies there are very nice. I had to get a winter coat cleaned which my cat had urinated on after a journey in the car. I was deeply dismayed and embarrassed to bring it in due to how bad it smelled. One of the owners said that there was no guarantee that the smell would come out. I said no worries, any try is worth it. Cat urine and smell came out just fine! Service was great! :) very very thankful!"