SERVPRO of Lombard/Addison

"We are so grateful for the ServPro team. They were so great to work with to manage the restoration of our house after we had a fire in our dryer (caused by a birds nest!). The fire was put out by our sprinkler system - thank goodness because the fire department said we would have lost our entire second floor otherwise. But there was still a significant amount of smoke and water damage. They responded at 3am to our call and had a crew out that morning to start drying out the house. This saved our hardwood floors and got the process started asap. We are so impressed with how quickly and thoroughly they did all the work and with great detail and care. With our family, including 3 daughters, being homeless and displaced, they worked hard to get us back in as soon as possible. What could have taken 3+ months only took them 6 weeks and we moved back in just in time for the school year to start for our girls. They helped us navigate so much during what was a pretty emotional and stressful time for our family. And our house is even better than it was prior to the fire! Can’t recommend them enough!"

"Ron has been a lifesaver, not just for me personally but also for my clients! His team is very professional and they have been able to come in and act quickly. When you have a water intrusion, fire or mold issue - time is everything. Highly recommend!"

"During a power outage when no one else would save us. Servpro of Addison came up on our search for plumbing issues which we had a lot of and wanted a trusted company to handle them. Servpro sent out a crew all the way to my house in Rockford to handle the issue and took care of my small amount of water damage. Thanks to Servpro for your plumbing services and to bad you don’t operate in our area as we appreciate your help."

"They lie about how much their mitigation work costs. I was given a rough $3k-6k estimate for a 3 day project. My fiancé and I had financial concerns over this amount, so we decided to do most of the work ourselves. Servpro ended up doing 1 day of drywall removal. 3 weeks later, they finally sent a bill... FOR $5,600. The first person to contact me after receiving the bill was rude, pushy, and pried for my insurance information while accusing me of lying about my financial situation."

"My shower was leaking and the toilet wouldn’t flush. The toilet had been repaired twice by a company and it still wasn’t working. With that company not allowed in my home ever again; I called Choice, my home warranty company to submit a new claim. My 5 Star Service began when I received a call from Dillon at Alta Property Services letting me know the date and time of my appointment. So far so good. My 5 Star Technician whose name was Edgar arrived within the hour. His clothes were spotless. Edgar assessed the situation and got to work. Edgar was respectful, professional, knowledgeable, friendly, polite, timely and effective. He was very neat and left no mess for me to clean up. After completing the job he showed me that everything was in working order. Edgar said should I need any further assistance not to hesitate to call his Alta Property Services. My entire experience from beginning to end with Dillon and Edgar from Alta Property Services was 5 Star. Alta Property Services has quality, qualified professional technicians on staff. If you require 5 Star service from hardworking professionals, I recommend Alta Property Services for all your service needs it’s a guaranteed 5 Star experience. TC"