Ruffner's Luxury Pet Boarding
About the Business
Ruffner's Luxury Pet Boarding is a premier pet care facility located at 1880 Dean Street in St. Charles, Illinois. Our upscale boarding services provide a comfortable and safe environment for your furry friends while you are away. Our experienced staff ensures that your pets receive the highest level of care and attention, with spacious accommodations and plenty of playtime. Trust Ruffner's Luxury Pet Boarding to give your pets a home away from home experience.
Photos
Location & Phone number
1880 Dean St, St. Charles, IL 60174, United States
Hours open
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
3:00 PM - 5:00 PM
Reviews
"The staff at Ruffner’s is friendly and warm and pet loving. The facility is excellent. Plenty of room to run around. Maggie loves coming here and I think she is sad when we leave. I like that when we get home she’s ready for a nap. Keep doing what you’re doing."
"Our pup Emmy loves it here. Emmy is timid and can be nervous about new things. Other places charged 3x as much and did nothing to help or Accommodate her to help the transition. Since bringing her to ruffners, the women of ruffners have gone out of their way to make Emmy have a wonderful experience. Emmy loves it here and she always comes back tired. We have boarded her here as well and been quite satisfied. No you don’t get the webcams and report cards but having seen how much she likes it there I know they’re doing exactly what you want. I would recommend any of our friends or family to use ruffners."
"I’ve been taking my dog to Ruffner’s for over 13 years. They have always taken great care of him and he loves it there. Great owner and staff! Highly recommend!"
"My dog almost died at this facility after boarding. They called me when I was out of the country telling me my dog couldn't walk. When I started to panic they "told me to calm down because the experience was traumatic for them" They didn't follow any emergency protocol that you sign off on when you board your dogs. In fact they panicked and if it wasn't for my sister in law who dropped everything to rush my dog to the emergency vet where they immediately took him in for surgery he would have died according to the vet. Terrible experience don't trust them with your animals."
"We boarded our pup here years ago, but that's not why we visited recently. We adopted our current pup from Rover Rescue, and Ruffner's was the foster family. With masks, we were able to visit and play with our potential adoptee. Jen answered our multiple questions while we were visiting as well as answered several emails post adoption regarding training. Jen went above and beyond to help us feel comfortable with our decision, even after the adoption. Overall, a wonderful experience."
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