Banfield Pet Hospital 5485 Touhy Avenue, Skokie, IL 60077

"Banfield is awesome to car for the long term health of my three dogs. VERY professional, and always friendly and helpful. Easy to schedule appointments."

"Will sadly be leaving this vet for another because im moving:( Here's the deal they are busy very busy. I initially put 4 stars but after several visits if you can be understanding that they try to keep up with patients but can get overwhelm then they are a fit. The front staff literally did all they could for me from phone calls to in person all of them deserve a raise. The girls kill front desk. The doctor was lovely but again is just very busy. If you are looking to get in exactly at your time with 0 patience for a wait go elsewhere but if you can wait the occasional 5 to 15 minutes they take amazing care of the animals and actually care. Unlike most vets I never felt like they were money hungry and just wanted to look after my pet. I say 10/10 for the price compared to expensive 100 dollar appointment vets before even being looked at."

"I’ve been coming to this location for the Last 5-6 years, due to Covid they think it’s okay to see your sick dog 3-4 weeks when you call. The doctor herself has no idea what she’s doing, an wants to run test after test just to make you spend money. She quoted me 3,000$ up to 4,000$ to pull 4-6 teeth from my small 7 pound dog. An she tried to make herself sound very smart as if that was a great price. I found another smaller place willing to do everything for 295$, yes read that again 295$.Banefield is nothing more then a greedy corporate company who wants to make money off your pet. Please find yourself a smaller vet where the doctor will always remain an you have a connection with them. Remember, your dog is nothing more then a # to them. My dog has now passed, an I wish after 10 years I would’ve went somewhere else I know my dog would be alive now."

"As nice as they were, my poor cat was there for 9 hours. I dropped her off at 8:30am, and I don’t think she was seen until at least 6 hours later. Plus, when I arrived, there were about 5 people in line already. We had to wait over half an hour just for a drop-off appointment. Why schedule all these animals at the same time, and let them sit in their carriers all day waiting to be seen. The drop-off time should’ve been later so she wouldn’t be there all day. I’m not going to this location again."

"First of all, I want to clarify that I told the receptionist that if dental cleaning procedure was dangerous or painful for my dog, I did not want it.. took my little dog (chihuahua) for a dental cleaning and Dr Leigh and Amber Specht removed 9 teeth without my authorization. I went to talked to them at Banfield pet hospital and nobody wanted to take the responsibility for waht they did. I told not to do any type of teeth removal procedure with out my permission.They did not care about it. They are so unprofessional, When I went to talk to them, one of the members rejected giving me the names of the responsables (doctors), therefore I asked the receptionist until she finally ended up giving me these two names "Dr. Leigh and Amber Specht" They hurt him so much, three legs were on pain. He couldn't even walk. I can't imagine how much my little dog was suffering on these unprofessional hands."