SERVPRO of Denton

"Calvin was exceptional in telling me what the process is for cleaning my furniture and area rug. He was knowledgeable and very courteous. He has my 100% approval. I will definitely use Servpro of Denton again when the need arises,"

"Jo, Mike and E.J. did a great job removing the water damage in our home. Jo was very professional and courteous. I would definitely use ServPro again and recommend their services."

"Summer and Calvin are so professional and helpful in explaining the process for repairing water damage from my plumbing leak. They were awesome with a quick response and getting us an appt immediately. Education is key in helping in understanding and mediating the damage. I look forward to working w them in making my repairs. They are great!"

"Office personnel was consistently unresponsive. There are 2 people running the office, and one seemed to be more responsive than the other. Regardless, I had a hard time just getting the job scheduled in the first place. If I had not relentlessly contacted them, my job would have taken even longer. I was dealing with them for over 2 weeks. Cleaning crew did not wear PPE - and that was for black mold removal. I was under the impression that I needed to have a professional do mold removal because it's dangerous. But they evidently weren't very concerned about that. So, basically I paid them $2,000 to do something I could have done myself, with the exception of the air scrubbers, which can be rented other places. And they left the scrubbers at my house for over a week after the job was completed - it got a bit annoying to work around them, and I wasn't very comfortable having expensive equipment like that sitting around my house that I needed to be sure didn't get damaged. They also caused some unnecessary damage in the removal process (see pictures). I understand that partial demolition can be complicated, but my bathroom was clearly toward the end of a remodel (I found the mold damage toward the end of the job), and had already been mostly updated. I would've appreciated if they had protected my updated walls and fixtures a bit better than that. All they had to do was simply score the caulk and protect my vanity from damage. Not difficult. I emailed the office personnel when I found the damages after they completed the job and left, and (not surprisingly) I did not receive a response at all. I don't recommend using this company."