Hope Animal Hospital 300 Biltmore Drive, Fenton, MO 63026

"AMAZING! Everyone was very nice and helpful. They got us in very quickly especially for being new patients. They took amazing care of our bunnies! I highly recommend especially if you have Rabbits. ❤️"

"Wonderful experience. Dr. B and her staff are obviously animal lovers and want only what's best for your fur baby. I highly recommend them."

"I had been bringing my chinchilla in for a year because he was having issues with his eye. Each time, she took a quick look and prescribed a medication. Never told me what she thought could be wrong or anything. Finally, after trying three medications for his eye, she decided to finally do an x-ray and realized the problem was his teeth and suggested they be extracted. She then told me that she doesn't normally do teeth extractions on chinchillas, and would be sending the x-rays out to a vet school in Illinois so they can look at them and get an estimate. Once that was done, she or one of her receptionists would call me. I never got a call. Finally, I called them to ask about it, and they said "we'll email you tomorrow". Never got an email. He passed away yesterday. So thanks for nothing. Never coming here again and I think her exotic vet certification needs to be reviewed."

"Couldn’t even actually go to my appointment with the experience of how rude the receptionist is. My appointment was set at 9:20 am on Monday. I made it on Friday. During the weekend, I realized I needed to reschedule and I called and was left to answering machine but I understood because they weren’t open. I called right away at 8 am Monday because that’s when they opened and she said I would lose the deposit. I read their policy and I understood this seemed like last minute but I said I had made the appointment over the weekend and before I could explain more, she cuts me off as says “No you didn't No you didn’t, were not open on the weekends”. I was taken back a bit because then what I said was a honest mistake. I work from Tuesday through Saturday, so trying to speak in that moment I just said Saturday instead of Friday. So then I clarified okay sorry I meant Friday then , and she continues to go on saying “but we have an answering machine we have an answering machine”. Because I was explaining okay your right about it not being open and that I called and it went to voicemail and I called right away at 8 am when you open Monday because I know how close my appointment is. But not even fully explaining myself yet , she just kept interrupting and saying “well we have the answering machine we would of got to it we have the answering machine” repeatedly. At this point I couldn't even talk because I could not believe how she was just talking to me like that. Never letting me finish a sentence and just repeating herself like she was annoyed I called. So when she asked well are you going to cancel I said well I was just wanting to see if I could reschedule but I will cancel then. Maybe her rudeness was a blessing because looking at the reviews it seems even though they treat rabbits the reviews aren’t great and they also say how rude the receptionist is."

"I did indeed paid more than I wanted too. Than again, there's not many small animals that's around here so maybe that's why...they care for any animal here big to small. And my guinea pigs don't have mites anymore. They have great service so don't have to worry, your furbaby is in good hands. I like the how they decorate, and the welcoming whiteboard was a nice touch to the room too."