Monarch Pools Services 17555 Groschke Road, Houston, TX 77084

"There truck driver almost rear ended my SUV. Then, the driver pulled in front of my car and honked to another Civic in front of him. This is because the Civic was yielding for other cars. This is bad driving behavior."

"I work with Monarch in my professional life and I will say that they are bery skilled and knowledgeable in their field. 95% of the time our pool looks beautiful and on those rare occasions when the rain and pollen are heavy and they will take every step necessary to restore your pool to a glorious sapphire blue. Thank you Monarch Pools, I no longer have to worry about how our property looks because I know we are in good hands."

"During this last week due to the Texas Winter Storm Uri, our pool pipes froze as we lost power for several days. Upon getting electricity back, Monarch Pool reviewed all its pool service clients' pools unsolicited to assess damage. Our pool had only a minor issue from the storm and was fixed the Monday following the weekend assessments. You could not have asked for better service. Also, our weekly pool service, is outstanding! I have never had a complaint."

"We have persevered with this Company for over three years. They have nickeled and dimed us all the way. They sometimes never show up and sometime if they do they mess up the timers and leave the gate unlocked and wide open etc. Last time they came they over chlorinated our pool so much we have not been able to use it for 3 days and have had to leave it running for 72 hours and drain water, add water to try and lower the chlorine. Upon complaining they had no apologies and then called us saying that they wanted to part company with us. They then had the audacity to send us an email saying that we have cancelled the contract with them, and another bill! Do not use these people."

"After spending thousands of dollars to repair and heat pool I am left here this first weekend of an extended Spring Break with a pool that does not heat, has no circulation and is not usable for my family or our out of town guests. Zero ability to reach anyone until Monday. No emergency phone number. No on-call technician. Very reachable when they are accepting your money but crickets when they already have your money. and and leave you with an inestimable"