Paul Davis Restoration of Lake County

"It took more than a month to get mold remediation scheduled. More than two months after that was completed, we're STILL waiting to get the reconstruction completed. We're going on 3 months without more than half of our kitchen and nobody seems to care or be in a rush to get this done. DO NOT USE PAUL DAVIS RESTORATION if you want your work done timely."

"I am the biggest fan of Lavell and his team at Paul Davis Restoration of Lake County. We had not one, not two, but three totally random and unrelated water events in our house in 2023. (Burst pipe in the basement, different burst pipe from a water filter in our kitchen, toilet on the 3rd floor spilling down to the 2nd floor.) Boy was I happy to have these guys helping me. I've also recommended them to neighbors who have been pleased. The team communicates well, they show up when they say they will, they leave the place clean when the leave each day, they respond to feedback and requests, they even gave me helpful suggestions for how to repaint the basement to make it look more modern. I have total confidence in these folks. They know how to mitigate water damage and to prevent mold. Preventing mold is the most important thing you can do when you've had a water leak. Call these folks right away, right away, and they will move mountains to get to you and dry out your house so you don't develop a mold issue. Whew! I cannot thank them enough for their great equipment (if you've never seen the wild stuff they use to save a hard wood floor, you'd almost ENJOY watching the process), their attention to detail, their willingness to get the job done quickly, and their communication. They rebuilt some custom made bookshelves along an entire wall, working from pictures, and I think they look as good or better than the original. Also, they worked well with State Farm, which was involved in the burst pipe issue. Please note that you want the Lake County folks. All Paul Davis are not the same. I'm sure others are good, but we had the best experience with this specific team. Shout out to Picasso & team for their painting & support, as well as to Lavell. Also, the cleaning crew was particularly cool. They did a great job AND they were delightful. One last thought....it's a little unnerving to have people in your home when you can't supervise them directly the entire time. We had no issues with them being in our house. Nothing was ever missing. Our home and our belongings were treated with respect. We felt okay with them in the house with our teenagers and our pets. All around, we're highly satisfied with the Paul Davis Restoration of Lake County and give them two thumbs up!"

"Beyond happy with my new roof. Crew was professional, respectful, skilled and spotless clean up after ward. However the real spotlight here is PDR and my rep/Reconstruction Estimator, Ryan....he went so far above and beyond with the job, like dealing with a thirdparty (solar company who was less than cooperative), and helping passed normal job requirements would cover. THANK YOU!"

"Paul Davis Milwaukee assisted our condo association in cleanup after hurricane Ian in sanibel Florida . Chad Holland and Jim starwalt (Milwaukee ) and Blake (fox valley ) were incredible in assisting us in the worst of times . Sanibel was cut off from mainland as the bridge collapsed so those 3 went above and beyond to coordinate getting equipment and people via boat over to assist our cleanup . It was an extremely challenging job . Chad , Blake and Jim communicated with our association and owners to mitigate and keep mold out of our complex . 5 star job ! Thanks PD"

"Perfect quality, made an estimate and they stuck to it. No surprise payments for final payments. They had a budget and stuck to it. Workmanship by George was great, and management by Tim was always responsive. They are always available to take your call and touch base."