Paragon Mechanical, Inc. 2400 South Arlington Heights Road, Arlington Heights, IL 60005

"I had a particularly challenging tankless water heater installation. Steve and team problem solved with me until there was a way to get the unit installed and properly vented. Matt did the installation right on time, very professionally, and communicated with me at the end of each day with status updates. It was hard work moving the location up a floor. He kept the jobsite (my home) tidy and the difficult job went very smoothly. These are guys that pay attention to the details. Very strong recommendation for the Paragon team."

"I had a tankless water heater installed today. The process was seamless. Matt, the installer, was prompt and very courteous. He explained the process of the installation and also gave me information I would need going forward for maintenance. His explanations were very clear. Matt was very thorough with his work, ensuring the system was operating effectively. He also cleaned up so the area was spotless. The whole experience was very positive from the start. Additionally, Steve was great to work with and explained the contract clearly to me. As a result, I felt very confident with my decision. This was a first class experience from start to finish!"

"What a great experience! Woke up Saturday morning to no hot water, called Paragon and got Kevin who was a big help! He was concerned given the error code that even though he could get a service man here within 4 hours, they wouldn’t be able to fix it. Since the unit had had a good long life I decided to just replace it. Kevin said he would do his best to get someone here on Monday. Which he did - Matt and Jake agreed to work late to fit me in. They were a pleasure to have in the house and by 5pm I had hot water!! Paragon is fortunate to have Matt, Jake and Kevin working for them. Thanks, guys!"

"Great communication, service, and fair pricing for my tankless water heater! Matt & Jake are professional, friendly, and highly skilled installers. Matt even arrived with a plan that he had formulated with Steve, who wrote the most detailed estimate I’ve ever seen. Honest, reliable, knowledgeable, and customer focused service!"