Five Star Heating & Air, Inc. 110 South Northwest Highway, Palatine, IL 60074

"Great experience, from start to finish. I reached out via their website and they responded almost immediately. I had questions, they answered them. I called to schedule and they were very flexible. They communicated very well leading up to the service, which was to install a smart thermostat. Their service person showed up on time, installed it quickly but wasn't rushed; instead, they took the time to explain what was going to happen, answered my questions thoroughly, and was courteous the whole time. I would recommend this company to friends without hesitation."

"Five Star installed our furnace 15 years ago and continues to provide regular check ups. We are very happy with the company’s service and the knowledge of the technicians who come out. We had our furnace go out due to a faulty igniter. Jimmy, the tech, came out right away and fixed it on a Saturday morning as soon as we realized the house was not warming up. He explained what he was doing, was very personable, and explained a little about heat pumps, which we have been thinking about installing when this furnace reaches its end of life. Great, quick, knowledgeable service at a fair price!"

"Jimmy is a very smart technician. Highly qualified and very sincere with the work. I was truly impressed with his knowledge, which is hard to come by because i have double degree in electrical and mechanical engineering. Keep up the good job Jimmy. In the past I had great experience with Bill Stuhr."

"We have always found 5 Star to be reliable and knowledgeable throughout our renovation and subsequent maintenance of our old home. Their technicians offered us creative and efficient solutions that fit the need of our house which is 130+ years old. In the event we had any emergency need, we have always felt that 5 star made it their priority to send a technician out on the same day."

"I have been using 5 Star for 20+ years and am very satisfied. They do annual maintenance on my furnace, A/C, and humidifier and I have also purchased my furnace and A/C from them in the past. I did some landscaping a couple years back where the A/C unit had to be physically relocated and they did the job of moving it and re-wiring and re-piping the refrigerant line. I have never had a problem, the work is excellent, and the estimates prior to doing any projects is very accurate."