SERVPRO of Northwest Lake County

"Drake and his team are rockstars! We found them online when we had a water damage in our home and they came through with flying colors. I cannot recommend them enough. If you run into a broken washer hose like we did, then call the experts at Servpro of Northwest Lake County."

"Scott and his team were initially very responsive. However, over time, they overpromised and underdelivered. And, finally, completely ghosted us causing a delay in our rebuilding timeline. Insurance company also informed me that they were delayed in filing paperwork and made several material errors resulting in a lower claim amount than we were entitled to."

"Please read this and know you are making the best choice possible for Mitigations after catastrophic flooding. From the very first call Scott and Charlie and their entire team will help you feel supported ,they will explain every step of the way what is to be expected and what services they can perform to assist you. Your home will be so well respected, every fan, to dry things out,,, every mat in place.,,,,,to protect your floors if possible,,,,,every wet item will be provided with superior attention. You will be able to ask questions and have a real live contact person to text or call throughout the entire process. Every detail is included with the service they will provide for you- rugs will get cleaned ( or you can send out your designer rugs to Optimum for cleaning ) ,wet pillows and blankets will get cleaned by their providers for you,,,they will assist you in making piles of damaged items as well as moving other items out of the impacted area all of your treasures in one piece,,,,Call them they should be your first and only choice!!!!!!!"

"Our family recently had a water loss at our rental property. Bryan Nee and his team showed up later that day and took care of everything!! SERVPRO of Lake County definitely made our situation much less stressful! Highly recommend."

"Words cannot express how thankful I was for Drake and Scott when they walked into my house within an hour of my panicked call to their office. My washing machine unexpectedly leaked and ruined almost my entire house! Water seeped into multiple bedrooms, the hallway, and leaked through the ceiling causing tons of dripping. Scott and Drake came, cleaned it up, and assured me everything would be okay. They called and checked on me daily and took care of everything. Then, when it happened again less than a month later (why this even happened again was a whole other issue for my home warranty company to deal with), Scott and Drake made sure to come back on their day off to take care of it all over again. Everything is all fixed, looks as good as new, and as soon as I get new light fixtures they will be back to help with those. I can’t thank these guys enough for being my saviors and sanity as a brand new homeowner in crisis!"