JR Spas

"Ken and his team are top notch - honest and ethical and all around great folks long after you buy the product from them. They have been there every time I needed them with maintenance and customer care that is unmatched this day and age. Thanka JR Spas!"

"I called JR Spas today at 330PM & the receptionist gave me the number of a tech who wasn’t available and the owner of the company spent well over 90 minutes and at least 7-8 phone calls and literally walked me through the entire process of troubleshooting the spa heater until it was functioning in time for my Airbnb customers. What an amazingly kind and generous person! I would recommend these guys without hesitation because the owner absolutely cares about his customers and even potential customers."

"JOE NEEDS A RAISE! I called to schedule a one time clean for our hot tub our landlord owns at the home we just moved into. Joe and I talked for 20 minutes about what the water is looking like and what it needs exactly. I am perfectly able to do it myself, just uneducated. Joe walked me through every process that needs to be done based on my verbal explanation, and told me to call again if we need help with anything else. Joe not only saved me probably $500 but also educated me on the usage of certain chemicals and if a problem arises what to do next. I will be saving the number to my phone as an ICE Hot Tub contact. Thank you very much, you will get my business someday.. just you wait!!"

"Joe was amazing! So knowledgeable with our spa. He was incredibly patient with my thousands of questions and the puppy dogs interrupting him. JR spas has great staff, thank you."

"Ken and his team were knowledgeable of their (and their competitors) products, patient with our questions, affordable and timely. They provided us with great customer service and ensured we were pleased with our purchase and comfortable using our new spa before leaving our home. When they delivered our tub, our electric wasn't quite perfect. They came prepared and had all the tools needed to complete installation without slowing the process. As first time spa owners, I feel confident and so excited about our new hot tub! Thanks, JR Spas!!"