Hazelwood Appliance Repair

"DO NOT USE THIS COMPANY!!!!!!!This is an answering service who also answer for University city Appliance Repair. I was given times two days in a row stating a technician would come out. The first time they called me just before the appointment to say the tech had an emergency and would not make the appointment. The 2nd day the tech never showed up and I called them. They again told me a tech had an emergency. This company is not reliable. Horrible!!"

"They were here on time to fix my oven door. They’re knowledgeable, professional, friendly and prices were fair. We’ll continue to do business with them personally and as a property manager."

"Parts and labor fees were the lowest any company quoted. Repair of our washer was fast. Thankful for the quick and excellent service!"

"I specifically stated that my water filter was cracked and leaking. I provided the model and was prepared to give the serial number, but was told it wasn’t needed. My purpose for providing the serial number was to prevent exactly what happened, the technician arriving without the necessary part. My appointment was set for between 8-11a, the technician arrived at my home at 11:10, then sat in front of my home in his car until 11:20. I noticed that he was on his phone, so I called him and asked was he coming in, he stated that he was finishing up on a meeting. Three and 1/2 hours and 75 dollars wasted. I cannot recommend this company at this time.."

"I can't give you a review of service because i cannot get a person to come out service my issue. I called made an appointment between 2-5pm yesterday which was missed then we arranged for an appointment for 10-11 today which was also missed and they charged my card $75 for prepay visit and they have failed to arrive in both situations. I don't know why businesses believe that their time is more important than the customers time. But your not gonna be in business long if you start wasting other peoples time."