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Roto-Rooter Plumbing & Water Cleanup
4806 Trade Access Boulevard, Hazelwood, Missouri, United States
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About the Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a reputable institution located at 4806 Trade Access Boulevard in Hazelwood, Missouri, United States. As a general contractor and plumber, they specialize in providing top-notch plumbing services and water cleanup solutions. With a team of experienced professionals and a well-stocked store, they are equipped to handle any plumbing issue efficiently and effectively. Whether you need a simple repair or a complete water cleanup, Roto-Rooter Plumbing & Water Cleanup is the go-to destination for all your plumbing needs.
Photos of Roto-Rooter Plumbing & Water Cleanup
4806 Trade Access Blvd Ste 900, Hazelwood, MO 63042, United States
Reviews of Roto-Rooter Plumbing & Water Cleanup
"Easy to schedule. But plumber was reluctant to do the work-redoing the closet flange and wax ring that we thought we had messed up. Now after $$$ the toilet works but slightly tilted. And while he did what we requested; including reluctantly caulking, I recaulked because he did not do it around all of the toilet stand and his caulking was filled with little bits of dirt/debry from fixing the toilet. Since the toilet is on shims the gap on the back would have annoyed anyone who wants a clean, thoroughly secure bathroom toilet. Finally we cut the floor bolts and secured the white caps-another task that for me would have said to the homeowner “job complete” if he would have done those."
"I’m very disappointed in this company and how they only will show up if they can make extra sales. I had a tech come out and there is no record of him coming at all when I called dispatch. But he ruined my pipes connecting to my main line by being rough and not using the proper equipment and having no tools to get the proper blades fitted on site. After he destroyed the pipe (not even the one with the clog - that was on the other side of the house) Leon came out to “do due diligence” about him breaking the pipes connecting to the washer. Backstory the washer was ran literally moments before Marvin arrived because that’s how we found out that the pipe was blocked causing backup through the bathroom. There was never any water leaking or issues from the pipe that was broken by the tech. We ran the washer after they left and it started pouring from the ceiling in the area Marvin was working - not anywhere near the bathroom. After a bit of gaslighting and promising to get back to us we obviously havent heard anything. They were very quick to come out to try to upsell and get add on services but when it comes to handling the problem their tech caused they are silent. I’m very upset and will be filing complaints with the state board, AG and FTC. If you want them to wreck your house and cause more problems that weren’t a problem before this is the service for you."
"Reggie Taylor and Brian came out today and did an awesome job. Both of them were very professional and personable! Everything was explained to me about the steps that they were going to be taking to fix my issues. If there was a 10 star review they would definatly get it! Thanks Guys, John Pfeiffer"
"The service technician was friendly and polite; however, he did not complete the job. I phoned the office when I went to the basement and saw that one nozzle, for the washing machine, was leaking. I was told to turn the nozzle to the left. I did, the leaking continued. I was told that I would be changed $99.00 for the technician to return to my house the next day. I declined. The technician should have checked the basement before he left. I phoned a friend who told me which way to turn the nozzle so that it would stop leaking. Since I cleaned the black residue left around the drain, and since I cleaned the black hand prints left on the washing machine, and since I stopped the nozzle from leaking, I should be reimbursed $99.00 for Completing the job."
"I must admit, I didn’t know what to expect when I called Roto Rooter on a Sunday morning. After unexpectedly finding feces and water on my basement floor, my first reaction was to call a known and reputable plumbing company. I would like to commend and sincerely thank ALL the technicians for their courtesy, professionalism, patience, and being available to answer all/any questions I had during a 5 days process. (Al Samaniego, Todd, Earl and helper Jeremy- Water Cleanup & Removal), and last but definitely not least, a big thanks to the dispatcher who was caring and showed empathy for my situation and dispatched a technician to come to my home. Keep up the Great customer service and work! Very Satisfied Customer, Mrs. Karen Wood"
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