Walgreens,

3035 Book Rd, Naperville, IL 60564, United States

"They are unable to see the second drive through window. I was there waiting for 10 min and I thought they were busy. As soon as the next car came in the first (closet lane) the pharmacy tech immediately took care of her. They said they couldn't see me."

"Just terrible! Walgreens stores (and company) has been slowly getting worse and worse over the years! Signed up for a Covid test went in didn’t have it - didn’t have a med that I need daily because of “supply issues!” What! The pharmacist lady is awful -and she smelled like pickles! Girl get some Lume and generously fill those cracks!"

"Do not get COVID testing done here. This Walgreens location is terrible. I had scheduled a COVID test and in the email confirmation it said do not go inside the store and do not go to the drive thru go to designated parking spot for COVID test and call the store upon arrival. I called the store when I arrived and I said I’m here for my COVID test the gentleman on the phone said to come inside for it I said are you sure the email says to call the store and wait in your car for the COVID test he said yes you have to come inside for it . When I got in waited in line told the blonde pharmacy tech what I was here for she was very rude and said I had to go back in my car and go through the drive thru. I let her know they told me I had to come inside for it and she said they should not have done that and in a rude tone told me to leave. They had me waiting 20 min in the drive thru just to take a COVID test which didn’t even seem like they knew what they were doing. I’ve been to other Walgreens for COVID tests and never have I ever experienced this before. Terrible customer service don’t know what they’re doing. I heard bad things about this Walgreens but I decided to try them out now I know why… Will not be coming here again."

"I worked at this store in the pharmacy from 2008-2010. The customers are very snotty and rude. They are so entitled. It’s ridiculous. And then they want to complain about “bad service” when they don’t get their way. I had enough of being talked to like a child so I quit in 2010. Also my pharmacy manager at that time was completely incompetent. Management was useless too."

"Corp needs to step in here. I never write reviews due to idea that everyone gets bad day. This place repeatedly has bad days, well the pharmacy for sure. They need training. They need leadership. Walk into ur job as if you respect human beings and the career you CHOSE. Otherwise step aside and allow others an opportunity. Your constant need to argue with customers and speak above and be abrasive isn’t winning you any accolades. You are in business of caring! Show it.. please. For the sake of your self value or the company that is paying you. Press RESTART button at this location!!"