A Happy Pet - "Where your pet is happy too!" 665 Providence Lane, Lindenhurst, IL 60046

"Kat and her team at A Happy Pet are amazing! They are so good with our dog, always on time, and incredibly flexible—we would recommend them to everyone!"

"I’m hesitant to post this review because I really don’t care to deal with this company anymore, but ultimately I felt I needed to share my experience. I fully expect the owner to respond to this with some sort of defense that blames me for having unrealistic expectations. Let me first be very clear that I was entirely upfront with the owner and sitter in regards to the care that was needed. It was a special circumstance where my newer kitten needed to remain isolated in order to prevent possible spread of worms to my other cats. I indicated as much as possible he needed to be in his room with his litter box when the sitter left. I made it very clear if the sitter was not comfortable letting him out it was perfectly fine to leave him in his room for the duration of the weekend. When I expressed my concerns to the owner prior to the stay, I was met with something along the lines of this isn’t our first rodeo and we’re professionals. The first night the sitter came to feed them, she left the door open and my kitten ran out. The sitter then lied about it and the owner tried to blame me for not being clear enough in my instructions. I left multiple written pages of instructions, pictures of each cat, and I let them know that I had cameras so they would be recorded during the visits. I have footage of the sitter entering the room, leaving the door open a crack for some reason, and my kitten across the room taking 60 seconds before deciding to bolt from the room. It was clear based on the sitter’s reaction this was unintentional on their part. The sitter was unable to isolate him again for the duration of the stay. Without going into much more detail I found this service to be untrustworthy and unreliable. I was appreciative that the owner refunded me for the last visit after the sitter forgot (or received miscommunication from the owner), they were supposed to come for one last check in. I spent much of my time on my trip having to deal with the multiple mistakes made by this company and often having to defend myself to the owner who was not customer service oriented in most cases. I do not recommend them for cats. Maybe they’re better able to handle dogs. I’m grateful my cats were fed and the litter boxes were cleaned but when I got home I found my kitten had been chewing on electrical wires that were plugged into an outlet. I want to give them the benefit of the doubt, but I wouldn’t feel comfortable using their service in the future."

"Kat and her team are great! Dog walk, vacation care, etc. I've used her many times. During one of my vacations, my cat had an asthma attack and the sitter was able to give him his meds and provided daily updates. They saved m y vacation!"