CVS

"This review is for the UPS Access Point option being offered by this location... I ordered a 49" computer monitor from Amazon and unfortunately it had a line going through the screen so I had to return it. I missed the UPS pickup from my home so I Googled UPS drop-off locations near me and this CVS came up. I stopped on my way to work one afternoon and the employee was looking at me with a bit of a puzzled look as I walked in. I said this is a UPS drop-off location right? They said yes but there are size restrictions. I said I don't understand, how can you say you are a UPS drop-off location if you can't accept UPS drop-offs. They called someone up, I don't know what their position was since she didn't introduce herself. I pointed to the package and before walking up to it she says, oh yeah, that's too big and then walks up to it and sort of pushes it with the tips of her fingers and says, and too heavy. She said it has to be able to fit on their shelves. I said well perhaps this should be listed more clearly online, picked up my package and left. The next day I looked up what this policy is online (I've provided a picture). The package cannot exceed 130 inches in overall size. So you take the length, 2x's the width and 2x's the height, add it together and if it is under 130 inches, you are good. My package was 122 inches overall. It also has to be 44lbs or less. My package weighed 43.4lbs. Which I know because when I went to an actual UPS drop-off, I asked when they weighed it. There is no mention of a product having to fit on any shelves. I would like for the store to educate themselves and their employees on a service that they are going to offer. Part of the reason they offer this is to get people in the store because they are likely to spend money while there. I was going to purchase a few things that day but not after the irritation of carrying the package in and out and wasting my time when I was clearly right."

"Didn't have the meds needed so went to different pharmacy. The new pharmacy we chose has tried for 2 days to call and get it transferred but cvs will not answer the phone."

"THERE PHARMACY DIDN'T OPEN UNTIL A HOUR AND A HALF AFTER SUPPOSED TO BE OPEN AND THEN ANOTHER HOUR AND A HALF WHEN MY MEDS DO TODAY WTH"

"Pharmacy never has anyone's prescription ready. Or never have the contents needed. Why do they stay open ridiculous. Prescription put in at 10:45 am and not even ready at 4:30pm what are these people doing all day.???"

"First of all I love the store part of this CVS. The issue I have is with the pharmacy. The wait times are terrible, the staff is argumentative, they never answer the phone so you are forced to drive to the pharmacy. Then you are to be told to wait an hour sometimes longer for a prescription to be filled. They aren't interested in billing the right insurance for different meds. Anyone who is also dissatisfied with the pharmacy at this CVS should file a complaint with the Better Business Bureau. That is the only way to get this fixed."