CVS

"Definitely understaffed, sometimes our meds are on backorder, but usually those meds are on backorder MOST places. The staff works extremely hard and keeps up with the demands of an entire town and then some with basically one person running non-stop. It's posted everywhere that the pharmacy is closed for lunch at lunchtime, but the poor pharmacist has to actually breathe at some point! Everyone deserves a lunch break. Sometimes the drive through window is closed because only one staff member is available and they can only keep one register open at a time. Not everyone can go through the drive thru. Not everyone has access to a car. So the inside is open and the window closed. Makes sense right? I'm grateful that the remaining staff hasn't left us high and dry. It would be hard on many to try to get to Danville or Paxton or Watseka. Let's all try to be kind."

"In recent months of late Summer and Fall of 2023, this CVS pharmacy in Hoopeston has gone completely downhill. The drive up has been closed and there are serious staffing problems because no one wants to work there. Today, after more than 24 hours, a prescription of a medication for a serious condition still is not filled. It’s verging on negligent practice. Maybe the pharmacy just needs to be closed down altogether. I’m transferring my prescriptions to another location. This is nuts!"

"If it were possible to give NEGATIVE, "stars" that place is a JOKE! Checked out of the Hospital, was going to fill the RX. locally. I called at first " Closed" out to LUNCH! Called back spoke to a woman. Her statement told VOLUMES! " I was the only one who showed up for work today, I'm doing the best I possibly can!" 09/02/2023 afternoon."

"The refused to give life saving medication to people also are very rude they lie and they will make it so u half to go to the hospital bc they refuse to give the medicine they wouldn’t even take my name they just said we r not serving you Hoopeston cvs needs to be investigated and they are killing people bc they think it’s funny"

"With my family we have prescriptions sent to cvs and have had to other pharmacies. Which is a big hassle and it's a delay in treatment. They always say they are out of stock. But they need to have a stock to begin with before they say they are out of it. There was a pharmacist and assistant that was extremely rude to my husband and son. They kept entering the wrong insurance information and kept saying my son didn't have insurance but what it turned out to be is that they kept entering the wrong name of the insurance. It caused my husband to run back and forth to cvs and our house and they still didn't figure it out. The next day a different group of people entered it correctly and was able to process. The 2 employees were arguing with my husband about the insurance was very unprofessional."