Kendra Scott

"My kids bought me a necklace with their initials engraved and spent their hard earned money on this Christmas gift. Id mentioned I wanted a piece from KS so they wanted to surprise me. When receiving the necklace the engraving is clearly OFF. The kids weren’t happy and when addressed concerns with the rep and they were told there was nothing they could do which is ridiculous. We will never do business here again. So unfortunate!!!!"

"My son bought me a birthday present here, he spent a whole lot of money for a small little something. Which is fine, but 1: they had no way to verify what he was buying was actually what he was being charged for. Nothing to weigh the chain, no numbers to attach to the item nothing. How do they do business this way? Anyway I still love it, my son gave it to me so. And it is a beautiful cross. Well, two weeks after that, my chain broke. I took it in to be repaired about six weeks ago . Still don’t have my chain back!"

"What a beautiful store. My little one got to pick her ear rings set and color of stone. They set them right there in the store. Great staff and great selection. Thank you"

"This is a newer location (recently moved) and it looks great. From the jewelry displays to the mall location, it's a great convenient shopping spot. The customer service guests are pretty friendly and are very informed about their products. They're charming and will win your business if you need help looking for a special gift. There is a section within this store, I don't recall seeing it at the old location, where they custom make the jewelry in front of you. I wasn't sure if it was made to order or if they were just piecing the jewelry together to place on the displays. Nonetheless, it was cool to see the workers in action."

"The store is to small! They have 15 people working but one person checking people out every time I go in. So the line will stretch from the back all the way to the front of the store! Very annoying!! The 50% off one item during your birthday month is nice."