James & Sons Fine Jewelers

"Highly recommend James and Sons for jewelry repair! The sales team was super nice and helped expedite my ring repair before an upcoming trip. They did a fantastic job and even tightened all my ring prongs and cleaned it thoroughly without me asking."

"My experience at James and Sons has been nothing but extraordinary! A lot of that has to do with the fabulous Emma behind the counter! I cannot praise Emma enough, and if I could leave a 10 star rating I would! From the moment I walked in the store, Emma greeted us with a warm smile and her amazing energetic personality. I knew she was our girl! She has been so amazing helping me create the vision for my jewelry pieces, all while being patient with me trying on a million things haha. Emma is truly the best, and I know that anyone who works with her is in good hands! Everyone needs to come to James and Sons and see Emma! And Emma, thank you for everything!"

"Went in for a watch repair and ended up asking for help with a custom jewelry design. The customer service is excellent and Emma was especially attentive, efficient and helpful making it all happen. It was a real pleasure to get high quality, professional craft work from a local independent firm. Would absolutely recommend and look forward to doing business with James & Son again"

"James & Sons offers such an excellent, stress free, and personable experience. They have a vast selection of wedding bands, engagement rings, and the staff is so friendly and helpful. Special thanks to Emma for helping out so much with the engagement ring buying process. For the typical stress that comes with buying an engagement ring, Emma made this process so easy for me and also quite enjoyable! After getting engaged, my fiance and I made the easy decision to come back to James & Sons for our wedding band selection. Once again, it did not disappoint! I highly recommend James & Sons!"

"I buy all of my jewelry with James and Sons. Started shopping for engagement rings all around Chicago but found the staff here to be some of the most knowledgeable with fair prices. Since finding the store I’ve purchased many pieces of jewelry working with Jose. He is extremely trustworthy so even when making large transactions I know he’s looking out for me and will make sure everything is delivered as ordered without any need for me to worry. I even stopped by without an appointment one time hoping they could fix a diamond ring over the weekend and to my surprise they fixed it the same day. The high level of service is what makes me keep buying from them. I consistently recommend shopping here to everyone that has asked me!"